Order Fulfillment Rep III - Las Vegas, NV

IGT, where innovation meets entertainment on a global scale!  From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Overview

In this role, you’ll manage complex sales orders for parts and conversions, supporting multiple Account Managers and working closely with customers and internal teams. You’ll help ensure orders are configured accurately, documentation meets compliance requirements, and shipments arrive on time. You’ll also serve as a team lead for order management and contribute to process improvements.

Responsibilities

• Manage sales orders for multiple Account Managers, including complex parts and conversion orders.

• Configure orders and research customer requests, product availability, pricing, compliance requirements, and delivery details.

• Coordinate with Account Managers, customers, and internal departments to provide accurate order status and resolve issues.

• Prepare sales order paperwork accurately and within required timelines.

• Support timely, accurate fulfillment in line with customer expectations and applicable compliance regulations.

• Maintain and distribute meeting minutes and procedures related to cross-functional decisions affecting sales orders in SAP.

• Coordinate customer documentation and shipment requirements for parts and conversions.

• Monitor order changes resulting from customer requests, product updates, compliance requirements, and scheduling changes.

• Plan and expedite shipments when needed.

• Complete projects that improve departmental processes and procedures.
  
  

Qualifications

• Associate degree or equivalent.

• 2–4 years of experience in sales order administration in a regulated environment.

• Experience coordinating across departments and communicating with customers and internal partners.

• Working knowledge of SAP and databases such as Clarify, OA, QA, or Millennium.

• Proficiency with Microsoft Office.

• Basic math skills.

• Knowledge of parts and conversion processes, compliance regulations, and shipping procedures.

• Ability to make sound decisions, follow through on commitments, build collaborative relationships, and work independently.

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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted. 

  
Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements. 

IGT is the global leader in gaming. For more information, please visit www.igt.com.