Security Officer II (10pm-6am)
Reno, NV, US, 89521
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.
Responsibilities
An individual contributor that maintains the physical security of personnel and property within local IGT facilities by enforcing all IGT security directives and regulations.
- Primary focus of the position is upon maintaining security of personnel and property of assigned facility
- Observes facilities from a fixed post or by patrolling on foot
- Monitors behavior and enforces security regulations
- Identifies and reports violators as appropriate
- Communicates security violations or other threats to physical security (fire, disorder, any emergency)
- Serves as first point of contact in emergency situations
- Serves as liaison to law enforcement, fire agency personnel, or emergency medical personnel from federal, state, or local agencies
- Prepares reports of all incidents involving criminal and security violations
Security Operation Center
- Receives, reviews and trouble shoots level 1 security equipment failures
- Monitors security officer current assignments
- Ensures calls are resolved
- Documents shift activity in the Daily Activity Log
- Monitors access control, intrusion detection, fire alarm, and video surveillance systems
- Monitors CCTV with the use of the Ultrakey system. Understands how to reset the Ultrakey system when needed
Customer Service
- Proactively maintains an environment that is safe and secure in appearance and in actuality
- Provides professional and courteous service at all times
- Attempts to diffuse or prevent dangerous or criminal activities whenever possible
- Educates IGT employees with regard to security policies and regulations
- Assists IGT employees with issues relating to security (security escorts, providing directions, assisting with badging, etc.)
- Provides assistance with the shipment of the monthly USB's
Communications/Interactions
- Promotes an ongoing attitude of customer service
- Internal contacts are limited to the department served
- External contacts are infrequent
- Receives and transmits semi-routine information requiring little explanation or interpretation
Assignment of Work
- Work is subject to close supervisory oversight and review
- Detailed instructions are given on new assignments
- Follows established procedures on recurring assignments
- Escalates all or most non-routine issues or problems to senior personnel for resolution
Qualifications
Knowledge/Skills/Experience
- Has basic knowledge of the department's procedures
- Has basic knowledge of skills in:
- Federal, state, local laws and ordinances
- Security/law enforcement equipment
- Security protective systems (fire alarms, building access, etc.)
- CCTV experience
- Associate's Degree/High School Diploma or equivalent
- Typically has 1 to 2 years of experience in security
Has the following certifications:
- CPR certification
- First Aid
- AED
Pay range is $17 - $21 per hour depending on experience.
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted.
Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.
IGT is the global leader in gaming. For more information, please visit www.igt.com.
Nearest Major Market: Reno
Nearest Secondary Market: Tahoe