Client Services, Field Service, and Call Center Jobs

Client Services, Field Service, and Call Center

The vision of the Client Services team is to be the leading delivery partner in the gaming and fintech industries. Our Field Services technicians maintain a full suite of equipment, from gaming terminals and systems to advanced casino cabinets and fintech-enabled devices. Our Call Center team provides remote support, setting the standard for exceptional service and technical resolution. The Client Services team acts as a key liaison between operations, sales, and product teams, ensuring seamless coordination and customer satisfaction across all service touchpoints.

Client Services, Field Service, and Call Center

 

The vision of the Client Services team is to be the best delivery leader in the gaming and lottery industry. IGT’s Field Services Lottery and Gaming technicians maintain an entire suite of equipment, from lottery terminals and systems to casino cabinets. Our Call Center team provides remote support, setting the standard for exceptional service.  Our Instant Ticket Client Services team is the liaison between lottery, sales, and operations.

Client Services, Field Service, and Call Center

The vision of our Client Services team is to be the industry leader in delivering exceptional support for gaming and fintech solutions.

Our Field Service technicians maintain a full suite of equipment, including casino cabinets, payment systems, and gaming hardware, ensuring optimal performance for our customers.

Our Call Center team provides remote technical assistance and troubleshooting, setting the standard for world-class customer service.

If you’re passionate about technology, problem-solving, and customer success, join us and help shape the future of gaming and financial technology.

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