Technical Writer (iGaming)
Salford, GB, M5 3EA Bucharest, RO, 060574 London, GB, EC2A 1AF Timisoara, RO, 300627
IGT, where innovation meets entertainment on a global scale! We’ve recently leveled up—IGT Gaming and Digital have joined forces with Everi, creating a powerhouse in the world of gaming, digital experiences, and fintech solutions. From the casino floor to your mobile screen, we’re all about delivering thrilling, responsible, and unforgettable gaming experiences. Whether it’s spinning reels, placing bets, or powering secure payments, we bring the fun—backed by serious tech, deep player insights, and a passion for innovation. With a team of over 7,000 and a presence in 100+ countries, we’re not just global—we’re locally legendary. Our teams work closely with regulators, governments, and partners to ensure we play by the rules while pushing the boundaries of what’s possible. If you’re ready to bring your talent to a team that’s shaping the future of entertainment, your next big move starts here. For more information, please visit www.igt.com or www.everi.com
Role Overview
PlayDigital is seeking a detail-oriented and highly motivated Technical Writer to join our dynamic team in the iGaming industry. In this role, you will be responsible for creating, organizing, and maintaining comprehensive documentation for our digital slot machine games and related products. You’ll collaborate with cross-functional teams to ensure all product information such as user guides, online help systems, and technical specifications is accurate, clear, and accessible.
What You'll Do
- Create and refine player-facing documentation, including user guides, online help, and product specifications for marketing and operations.
- Ensure accuracy and relevance of documentation by aligning with product updates and enhancements.
- Collaborate cross-functionally with developers, producers, mathematicians, QA, compliance, and other stakeholders to capture new features and procedures.
- Review and enhance existing materials to improve clarity, completeness, and user experience.
- Maintain and expand internal knowledge bases to support effective cross-team communication and collaboration.
- Independently manage multiple documentation projects, conducting expert interviews and delivering high quality outputs across global teams and time zones.
About You
- Bachelor’s degree or equivalent combination of education and experience.
- Strong written and verbal communication skills, with the ability to convey complex technical information clearly.
- Proven ability to manage multiple tasks in a fast-paced, evolving environment.
- Excellent analytical and problem-solving skills with keen attention to detail.
- Proficiency in tools such as MS Office, MadCap Flare, Git, HTML, CSS, Jira, and Confluence.
- Strong organizational skills and a customer-service mindset.
What We'd Prefer
- Skilled in research-driven, process-oriented writing, with the ability to quickly absorb and apply complex information.
- Experience in gaming or gambling industries is a plus, along with a strong foundation in math and critical thinking.
- Familiar with content management systems and documentation tools, with sound decision-making skills in dynamic environments.
Benefits and Culture
Vibrant and stimulating work environment within Class-A office space.
Opportunity to learn and further improve your skills.
Opportunity to develop a career within a stable environment.
Full-time/permanent employment and competitive salary.
Private health insurance for you and your family.
Flexible working hours including mix of working from home and from office.
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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected, and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, and federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.