Sales Support Analyst III
RO Timisoara, RO, 300627
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.
Overview
The role of Sales Support Analyst is a key function within our Commercial Operations team, whose role is to support the wider commercial teams with operational tasks, allowing them to focus on commercial matters. Whilst your role will encompass a number of areas of responsibility, your primary focus will be the fast and efficient delivery of 3rd party games to our clients, which is integral to our success and we take pride in being the best at what we do.
What You’ll Do
- Working with internal teams and systems to deliver and go live with 3rd party games to operators in existing and new markets.
- Supporting the release of 3rd party games when existing operators are migrating to new platforms/servers.
- Liaise internally and externally with technical and compliance teams to ensure a smooth game delivery process (e.g. sourcing certificates, chasing provider teams etc).
- Gather information on provider roadmap releases and source needed game documentation to be ready for the release day.
- Monitor provider communication channels (Teams, Slack, Email) to address release queries and unblock release projects.
- Offer support to VIP clients with their internal game releases and roadmaps.
- Support wider commercial teams with ad hoc requests
About you
- Commercial / Operations background ideally within the iGaming casino industry
- Excellent team player – ability to integrate to the team quickly, bringing a positive attitude and way of work
- A record of developing strong working relationships with executives, peers, and associates
- Intermediate MS Office skills (Excel, Word, Power Point)
- Strong attention to detail
IGT is committed to fostering a diverse, equitable, and inclusive workplace that reflects the global communities and customers we serve. We strive to create an environment where all employees feel valued, respected, and empowered.
IGT is an equal opportunity employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex, sexual orientation, gender identity, age, national origin, disability, or any other characteristic protected by applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.