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Agent Develop Representative


St Thomas, VI, 802

Requisition ID:  14420

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



Accountable for reaching the Company’s Sales Targets by ensuring the best cost-efficient distribution route, as well as the availability and clarity of the products. Responsible for implementing marketing’s strategies and at the same time of developing and maintaining an effective work relationship with lottery retailers and key account agents, designated within their territory, to improve compliance. This position will be under direct supervision of the Retail Manager, who will provide assistance and mentorship within their territory, will supply to the quality of the customer service and with the achievement of sales targets.


Business critical metrics

  • Responsible for reaching Sales Targets, according to the different product types, commercialized by the company (Online / ISTs / Commercial Services).
  • Recruit new agents with high potential, capable of supplying to our agent’s network. Advise them on how to optimize the lottery business, in order to develop and grow.
  • Guarantee the established frequency visits to the agents (St. Thomas and/or St. Croix), to ensure a consistent and professional presence at every lottery and commercial service business.
  • Together with finance, the ADR will be accountable of the accurate management of the Retail Agents Accounts (A/R). Additionally, responsible for training the Retail Agents on accurate account handling and guide them within the accounts’ policies and other related information. 

Competitor Environment

  • Ensure a continuous tracking of the competitor’s environment. Advice on potential actions/risks that can affect the lottery business, due to any competitor action. 

Business improvement

  • Train periodically retailers’ staff on all incentives, selling techniques and promotional programs to ensure they understand, and that all pertinent information is provided. 

  • Ensure the accurate consumer dialog, throughout the execution of the marketing strategy and guidelines. (POP materials, planograms, flawless store execution).
  • Continue analysis of the performance of your agents to settle growing opportunities.
  • Support the development of the Trade Marketing strategy in your area to achieve the required sales targets for your agent base.
  • Coordinate with Tele Sales, to ensure your retailers have the right stock level for each IMG price point, including base games and New games. (BGI & USVI) 
  • Provide agents with specific action plans, on a weekly basis to your supervisor, showing growing objectives by category.
  • Support all the departments with the gathering of market data.
  • Able to support the company in extracurricular activities, such as Beneficiaries and others.



  • Minimum education - 5 O’ levels including Mathematics and English Language


  • Years of Experience - 5 - 6 years of sales experience or equivalent professions

Crucial requirements

  • Proficiency in Microsoft Office, Excel and Power Point

  • Standard requirements for research and analysis
  • Understanding trade covered and route management
  • Effective time management and organizational skills
  • Must be able to influence and communicate successfully with lottery personnel and lottery retailers
  • Must comply at all times with lottery and company’s policies and procedures
  • Must be able to speak clearly and persuasively with strong interpersonal and presentation skills. 
  • Excellent written/verbal communication skills with attention to accuracy.
  • Must be able to work independently, take initiative, assume responsibility.
  • Ability to maintain strict confidentiality and discretion.
  • Strong organizational and self-management skills.
  • Ability to take direction and prioritize as needed.
  • Must be able to lift and carry up to 40 pounds
  • Must have a driver’s license, to be able to perform routine vehicle maintenance and understand vehicle reporting requirements
  • Acceptance of a need on occasion to work a six-day work week.


Proficient in both verbal and written English

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership




IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

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