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Prof Svcs Consult II


Santiago de Surco, PE, 33

Requisition ID:  12191

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



The Professional Services Consultant develops and delivers detailed technology solutions through consulting project activities.

  • Responsibilities include client identification through final invoicing for engagements requiring varied interpersonal and technical skills.
  • Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment.
  • Performance is typically evaluated based on utilization, (i.e., billable hours).
  • Project management activities include interaction with company and client managers and cost/schedule monitoring.
  • May have some financial responsibilities including project cost estimating, proposal generation, and invoicing.
  • May participate in sales and proposal presentations in addition to completing ongoing team account activities.
  • Identifies additional product/services opportunities in customer organization.


  • Bachelor's degree or combination of experience and education required
  • Three (3) to five (5) years related casino/gaming experience required.
  • Technical aptitude, professional presentation skills, and superior customer service skills required
  • Ability to obtain required licensing documents and approvals for domestic and international travel required.
  • Experience with Windows products (Excel, Word, PPT, and Outlook).
  • Knowledge of SQL, SAP, e-learning a plus
  • Experience with course development and training methodologies for technical content preferred.
  • On- and off-site training logistics
  • Communication skills (listening, constructive feedback, conflict resolution, writing, presentation)
  • Every candidate applying must have one or more casino operations experience in the following:
    • Patron Management: Casino Marketing and/or Player Loyalty and Promotions
    • Cage and Table Accounting: Cage Operations specific to Table Games and Player Credit Transactions
    • Table Manager: Table Games Operation, Table Games Ratings, Fills/Credits and Drop
  • Able to pass a Security Background Investigation
  • Ability to Travel
  • Able to stand an eight-hour shift
  • Must be at least 21 years of age
  • Able to obtain a Gaming License
  • Valid driver license and clean driving record
  • Available to work on weekends


  • IGT systems experience preferred.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit