Sales Support Analyst (iGaming)

Location:

RO Belgrade, RS, 11000 Timisoara, RO, 300627 Bucharest, RO, 060574 Sliema, MT, SLM1670 RS MT, STJ 1017

Requisition ID: 16345

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Overview

The role of Sales Support Analyst is a key function within our Aggregation platform team. The fast and efficient delivery of 3rd party games to our clients is integral to our success and we take pride in being the best at what we do.

What You’ll Do

Working with internal teams and systems to deliver and go live with 3rd party games to operators in existing and new markets.

Supporting the release of 3rd party games when existing operators are migrating to new platforms/servers.

Liaise internally and externally with technical and compliance teams to ensure a smooth game delivery process (e.g. sourcing certificates, chasing provider teams etc).

Gather information on provider roadmap releases and source needed game documentation to be ready for the release day.

Monitor provider communication channels (Teams, Skype, Email) to address release queries and unblock release projects.

Offer support to VIP clients with their internal game releases and roadmaps.

Diversity, Equity and Inclusion

We believe that a team of unique individuals creates a dynamic, modern and fun work environment. Whether language, location or life experience, IGT PlayDigital recognizes and celebrates differences between team members. Our colleagues enjoy inclusive engagement through our 7 global Employee Impact Groups; Women’s Inclusion Network (WIN), Advancing Cultural Education (ACE), PRIDE, NEXGEN, Wealth of Wisdom (WoW) and Superabilities at IGT. We’re also the three-time Top-Ranking Gaming Supplier in the All-In Diversity Project; a Best Place to Work according to the Human Rights Campaign and the Disability Equality Index; and the 2023 D&I Award winner at the Women in Gaming Diversity Awards-London.

Benefits and Culture

Vibrant and stimulating work environment within Class-A office space.
Opportunity to learn and further improve your skills.
Opportunity to develop a career within a stable environment.
Full-time/permanent employment and competitive salary.
Private health insurance for you and your family.
Flexible working hours including work from home and from office.

#LI-NG1
#LI-REMOTE
#PlayDigitalSeriousFun

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, marital or family status, and any other personal attributes protected by federal, provincial or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.