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Retail Sales Rep II


Saint John, AG

Requisition ID:  10733

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



Responsible for establishing and maintaining effective working relationships with lottery personnel and lottery retailers and maximizing sales through merchandising, training and promotional techniques. Assists Sales Supervisor/District Sales Managers in formulating and directing District activities and training Sales Representatives. Actively involved in learning District Office responsibilities and developing supervisory skills in preparation for succession planning.

  • Travel within assigned territory almost 100% of time worked.
  • Recruits new lottery retailers and grows sales at existing lottery retailers by selling new products/promotions.
  • Monitors and oversees new retailer training and installation of new stores.
  • Visits retailers as needed to ensure a consistent and professional presence at every lottery retailer.
  • Manages instant ticket inventory to maximize sales in specific retail locations. Makes recommendations or takes action that will result in optimizing lottery product sales.
  • Tracks and maintains adequate inventory levels of the instant ticket product at assigned retailer. Picks up old inventory and transfer packs as necessary.
  • Removes closing games as directed by the lottery within required time frame.
  • Delivers, installs and maintains all lottery point-of sale materials.
  • Operates, and trains retailers to operate, all lottery equipment.
  • Provides field training to retailers on changes and/or enhancements to lottery games and promotions.
  • Performs retailer terminations, change of ownerships and other related duties as assigned.
  • Demonstrates the advantages of proper placement of lottery products and point of sales materials and equipment.
  • Conducts scheduled classes every week to train to New Retailers
  • Researches, plans and develops District Events, submits proposals to the lottery and coordinates said plan.
  • Coordinates required selling events and accomplishes targeted goals.
  • Tracks and maintains an accurate record of Lottery merchandise, for the District, used at Events and Promotions.
  • Conducts training sessions with new Lottery Sales Representatives.
  • Assist Sales Representatives in resolving retailer problems and concerns.
  • Coaches Sales Representatives in the use of marketing techniques.
  • Advises Sales Representatives of Corporate sales promotions and coaches regarding their follow-up in the field.
  • Assist with maintaining Sales Representative records and reports.
  • Provide feedback to Sales Supervisors and/or Sales Managers for Sales Representative performance reviews.
  • Prioritize assignments and schedules. Ensure that sales routes are covered in the absence of Sales Representatives.
  • Ensures district adheres to lottery's monthly compliances.
  • Assists with completing special projects directed by Lottery Commission.
  • Assists Key Account Representatives with implementation of sales programs.
  • Performs additional duties and responsibilities as assigned.


  • Bachelor's degree in business, marketing or a related field
  • A minimum 3 years of sales experience in retail or wholesale sales;
  • Proficiency in Word, Excel and Power Point

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit