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solution engineer manager


Roma, 62, IT, 00154

Requisition ID:  8406

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.


Role Overview:


Job Title: Solution Engineering Manager (Regional Solutions Engineering Manager)
Business Unit: iLottery Technology - Command
Location: Rome
Smartworking: possible for this position.

Main Activities:


  • Supervises cross-functional technology teams (made of Tech Lead, Dev Engineers, QA Engineers and DevOps Engineers) delivering IGT Command product (Player Account Management and e-Wallet) to our iLottery customers and evolving/maintaining existing solutions.
  • Collaborates with Command core product team and other peers to succeed in delivering solutions based on our product and provides feedback to introduce improvements in the roadmap based on delivery experience.
  • Ensures technology teams are adopting Agile methodology according to IGT standards and deliver projects with top quality, on time, on budget.
  • Identify and implements possible improvements to processes and way of working, teams’ composition, skills, etc…
  • Reviews and approves technology solutions to be delivered to customers in terms of target product release, integrations and customizations, ensuring the design doesn’t affect  product integrity, stability, performance and upgradability.
  • Coaches Tech Leads leading technology delivery teams to improve quality, efficiency and effectiveness of delivered solutions. 
  • Ensures the teams have the right resources and skills mix to succeed and plans for onboarding and training according to Command projects pipeline.
  • Participates in main customer projects meetings (e.g. kick-off, steering committees, work progress, …) and represents the first Technology escalation point.
  • Strive for continuous improvement in innovation and efficiency.



  • 5+ years of experience as technology manager supervising development teams
  • 5+ years of experience as sw engineer or architect working on back-end, transactional, service-based (REST, SOAP, RMI) Java/J2EE applications.
  • High confidence with concurrency patterns, event/message-driven architectures, high-availability and scalability patterns.
  • Confidence with middleware (Application Servers, JMS brokers, Spring Boot, …) and relational databases (preferred PostgreSQL and DB2).
  • Familiar with Agile development process.
  • Familiar with CI/CD pipelines and DevOps processes.
  • Fluency in English
  • Communication and team building skills
  • Preferred:
  • Experience with software product lifecycle (release process, upgrades management, API deprecation, compatibility matrix, tech stack upgrades, etc…).
  • Familiar with cloud-native applications and public cloud/hybrid deployments (Azure or AWS).
  • Experience with Docker/Kubernetes development



Bachelor's Degree or Master's Degree



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit