Apply now »

Head of Delivery


Roma, IT, 00154 MT, 9012 Madrid, ES, 28760 KS Statewide, KS, US US SD Statewide, SD, US Calgary, CA, T2E6Z3 Raleigh, NC, US, 27604 San Jose, CR, 1502-1250 ND Statewide, ND, US MA Schenectady, NY, US, 12301 Christiansted, VI, 820 US ID Statewide, ID, US Leudelange, LU, L-3372 US Gr. St. Florian, AT, 8522 ME Statewide, ME, US Bridgetown, BB, __ Lugano, CH, __ KY Statewide, KY, US US Mile End, AU, 5031 Jamesburg, NJ, US, 08831 OR Statewide, OR, US AU Phillipsburg, AN Statewide, SC, US Santiago de los Caballeros, DO, 51000 CZ Victoria, TX, US, 77901 Merida, YUC, MX, 97000 AL Statewide, AL, US EE MX AI PR Cranbury, NJ, US, 08512 CO Statewide, CO, US Saratoga Springs, NY, US, 12866 EE Sacramento, CA, US, 95834 MC MN Statewide, MN, US PT BG WA Statewide, WA, US Santa Fe Springs, CA, US, 90670 Nashville, TN, US, 37214 CN Barcelona, ES, 08025 NE Statewide, NE, US NY, US AU Roseville, MN, US, 55113 CT Statewide, CT, US Providence, RI, US, 02903 MT, STJ 1017 US Oeiras-Porto Salvo, PT, 2780 US HU London, GB, EC2A 1AF Farmington, NY, US, 14425 Waco, TX, US, 76712 WV Statewide, WV, US Lower Hutt, NZ, 05010 Doral, FL, US, 33126 NV Statewide, NV, US GI San Diego, CA, US, 92123 PA Statewide, PA, US Zapopan, JAL, MX, 45136 MD New York, NY, US, 10013 Timisoara, RO, 300414 Jacksonville, FL, US, 32256 SX OR Statewide, OR, US Ankara, TR, 6520 Tulsa, OK, US, 74146 Pomezia, IT, 00071 NH Statewide, NH, US Macau, CN, 853 TR Watford, GB, WD18 8YG Bolingbrook, IL, US, 60440 MA Statewide, MA, US US Fremont, CA, US, 94538 US Reno, NV, US, 89521 CY Tunica, MS, US, 38676 Brussels, BE, 1040 Pomezia, IT, 00071 VA Statewide, VA, US Indianapolis, IN, US, 46241 US JM TX Statewide, TX, US Sliema, MT, STJ 1017 Helsinki, FI, 00440 Bogota, CO, 14 Blackburn, GB, BB1 2QY Renton, WA, US, 98057 Richmond, VA, US, 23222 Stanton, DE, US, 19804 Stockholm, SE, 113 43 MD Statewide, MD, US Jacksonville, FL, US, 32256 Chatsworth, CA, US, 91311 CL Prague, CZ, 190-000 VA Statewide, VA, US Kingston, JM, 10 Premstatten, AT, 8141 Billings, MT, US, 59102 Tukwila, WA, US, 98168 Europort, GI, __ Trincity, TT, __ Trenton, NJ, US, 08648 Bridgeport, WV, US, 26330 Fort Worth, TX, US, 76126 Yonkers, NY, US, 10704 Belgrade, RS, 11000 Kent, WA, US, 98032 Vaxjo, SE, 350 53 Albury, AU, 02640 Roma, IT, 00144 Austin, TX, US, 78754 Robinsonville, MS, US, 38664 CY HOME, CY Mexico City, MX, 11560 UT Statewide, UT, US Hempstead, NY, US, 11550 KS Statewide, KS, US Stade de Fontvieille, MC, 98013 Beijing, CN, 100080 Statewide, SC, US SK Charlestown, KN, __ US Victoria, TX, US, 77901 Midrand, ZA, 1685 Huechuraba, CL, 8580000 NM Statewide, NM, US Tallahassee, FL, US, 32301 US LT US Helsinki, FI Punta Gorda, FL, US, 33950 Tampa, FL, US, 33619 Murarrie, AU, 4172 OH Statewide, OH, US Bronx, NY, US, 10454 Harahan Jefferson Parish, LA, US, 70123 Amsterdam, NL, 1046 AW Bucharest, RO, 060574 Roma, IT, 00148 Atlanta, GA, US, 30303 Brussels, BE, 1000 Raleigh, NC, US, 27604 Tito, IT, 85050 Manchester, GB, M171HH Singapore, SG, 486030 PL Medellin, CO, 3101 BR El Paso, TX, US, 79906 Miami, FL, US, 33178 CA Statewide, CA, US Izmir, TR, 35271 Phoenix, AZ, US, 85034 US Saugerties, NY, US, 12477 Richmond, VA, US, 23219 US Jefferson City, MO, US, 65109 Auckland, NZ, 1141 DE Statewide, DE, US GR Southfield, MI, US, 48075 MI Statewide, MI, US Ramat Gan, IL, 52462 BE IT US Columbia, SC, US, 29209 MT Statewide, MT, US Tweeds Head, NSW, AU US Cedex, MC, 98013 RO Las Vegas, NV, US, 89113 Syracuse, NY, US, 13209 MY Barcelona, ES, 08820 RI Statewide, RI, US FI St Thomas, VI, 802 TW Madison, WI, US, 53718 Topeka, KS, US, 66618 Lurin, PE, 15893 Tyler, TX, US, 75701 ZA MS Statewide, MS, US MN Statewide, MN, US MT, STJ 1017 WY Statewide, WY, US Rochester, NY, US, 14624 FL Statewide, FL, US US Ballina, AU, 02478 DO OK Statewide, OK, US Reno, NV, US, 89521 Ciudad Autónoma de Buenos Aire, AR, 1640 Irving, TX, US, 75038 Boston, MA, US, 02110 IN Statewide, IN, US PA Statewide, PA, US South Ozone Park, NY, US, 11420 NY Statewide, NY, US WI Statewide, WI, US Santiago de Surco, PE, 33 Houston, TX, US, 77040 Orlando, FL, US, 32822 VI MO Statewide, MO, US US Kansas City, MO, US, 64120 CR Albuquerque, NM, US, 87113 Nice, FR, 6300 St Croix, VI, 820 RI Statewide, RI, US AG US Plant City, FL, US, 33564 IL Harrington, DE, US, 19952 LU KY Statewide, KY, US Kingston, JM, 5 Mesa, AZ, US, 85202 Colonie, NY, US, 12205 Mexico City, MX, 11810 Mississauga, CA, L4V 1J7 Austin, TX, US, 78754 Port Allen, LA, US, 70767 Columbia, MD, US, 65201 US Reno, NV, US, 89502 Fyshwick, AU, 02609 Bogota DC, CO, __ CY OH Statewide, OH, US HU US Tukwila, WA, US, 98168 Moncton, CA, E1H 2R6 AZ Statewide, AZ, US Latham, NY, US, 12110 Ankara, TR, 6520 CO TX Statewide, TX, US RS Halifax, CA, B3J 3N2 Las Vegas, NV, US, 89119 Centennial, CO, US, 80112 Concord, CA, L4K 4M2 SG DE Lakeland, FL, US, 33815 Raleigh, NC, US, 27616 Crest Hill, IL, US, 60403 Cudahy, WI, US, 53110 Lincoln, RI, US, 02865 NY Statewide, NY, US UA, 00000 US WV Statewide, WV, US Warsaw, PL MY Escazu, CR, 1502-1250 Tempe, AZ, US, 85283 Philadelphia, PA, US, 19113 Flowood, MS, US, 39232 Lubbock, TX, US, 79407 TW AU Louisville, KY, US, 40218 GB CA Statewide, CA, US Murrieta, CA, US, 92562 Islandia, NY, US, 11749 TT NV Statewide, NV, US Wixom, MI, US, 48393 Córdoba, AR, 5009 Abilene, TX, US, 79602 Egg Harbor Township, NJ, US, 08234 Córdoba, AR, 5000 LU SD Statewide, SD, US IL Statewide, IL, US Statewide, IL, US Nashville, TN, US, 37214 Gulfport, MS, US, 39503 MS Statewide, MS, US Dover, DE, US, 19901 US US US Topeka, KS, US, 66603 Mexico City, MX, 08300 Bolingbrook, IL, US, 60440 MA Statewide, MA, US Clayton, NC, US, 27520 IN Casablanca, MA, 20100 NL San Antonio, TX, US, 78233 Pierre, SD, US, 57501 Fyshwick, ACT, AU, 2609 McAllen, TX, US, 78503 Springfield, MO, US, 65803 NC Statewide, NC, US Macau, CN, 853 NC Statewide, NC, US Lincoln, NE, US, 68504 Singapore, SG, 498789 Martinez, AR, 1640 East Hawthorn, AU, 03123 AT US Dublin, IE, DY18Y3X2 TN Statewide, TN, US Reno, NV, US, 89521 Nashville, TN, US, 37210 Copenhagen, DK, 1711 IA Statewide, IA, US HU Lansing, MI, US, 48911 CH US Baltimore, MD, US, 21230 Prague, CZ MD Statewide, MD, US Lakeland, FL, US, 33815 Krakow, PL, 31-403 Austin, TX, US, 78754 NJ Statewide, NJ, US Vernon, NY, US, 13476 DK SE Pearl, MS, US, 39208 Jefferson, MO, US, 65101 North Chesterfield, VA, US, 23237 IN West Greenwich, RI, US, 02817 Lansing, MI, US, 48911 MI, US Corpus Christi, TX, US, 78405 Pescate, IT, 23855 Warsaw, PL, 03-728 Whitehall, WV, US, 26554 Bratislava 2, SK, 821 01 CO Statewide, CO, US Mishawaka, IN, US, 46545 WA Statewide, WA, US FR CA HOME, CA, __ Winnipeg, CA, R2R-0N1 NJ Statewide, NJ, US Tiverton, RI, US, 02878 Harrisburg, PA, US, 17111 Louisville, KY, US, 40218 Bolingbrook, IL, US, 60440 DE Statewide, DE, US Austin, TX, US, 78727 The Valley, AI US GA Statewide, GA, US NE Statewide, NE, US Ermington, AU, 2115 San Francisco, CA, US, 94129 San Bernardino, CA, US, 92408 Santa Fe Springs, CA, US, 90670 Austell, GA, US, 30168 US MO Statewide, MO, US US OK Statewide, OK, US LA Statewide, LA, US LA Statewide, LA, US US St Michael West Indies, BB MT Statewide, MT, US Muenster, DE, 48151 Charleston, WV, US, 25314 Tallinn, EE, 11412 Sacramento, CA, US, 95834 San Diego, CA, US, 94538 NZ IN Statewide, IN, US Elkview, WV, US, 25071 GA Statewide, GA, US Santo Domingo, DO, 10125 STATEWIDE, CT, US Paris, FR, 75008 HK Pasay City, PH, 1300 Wallingford, CT, US, 06492 Oakdale, MN, US, 55128 NM Statewide, NM, US Santiago de Chile, CL, 7500000 Liverpool, GB, L9 5AY Nichols, NY, US, 13812 US Phillipsburg, SX Indianapolis, IN, US, 46202 West Greenwich, RI, US, 02817 Pully, CH, 1009 Bozeman, MT, US, 59715 RO Houston, TX, US, 77032 Weston, FL, US, 33331 Salem, OR, US, 97302 Riga, LV, LV-1019 US Saint John, AG Cranston, RI, US, 02920 Jamesburg, NJ, US, 08831 US DC Statewide, DC, US IA Statewide, IA, US PH Batavia, NY, US, 14020 Lansing, MI, US, 48911 Hamburg, NY, US, 14075 Johnston, RI, US, 2919 St Louis, MO, US, 63146 Ankara, TR, 6370 Trenton, NJ, US, 08648 Pueblo, CO, US, 81003 AR Statewide, AR, US Morrisville, NC, US, 27560 BB AZ Statewide, AZ, US Santa Fe Springs, CA, US, 90670 Lacey, WA, US, 98516 US Holts Summit, MO, US, 65043 Phoenix, AZ, US, 85034 Macquarie Park, AU, 2113 FL Statewide, FL, US US SG MI Statewide, MI, US Athens, GR, 15125 Seattle, WA, US, 98104 Monticello, NY, US, 12701 AR Hyderabad, IN, 500 081 VI Istanbul, TR, BEYLIKDUZU SI Louisville, KY, US, 40202 AL Statewide, AL, US Basseterre, KN, __ PE ES Port of Spain, TT, __ KN US LV US WI Statewide, WI, US AU Munro, AR, 1605 Williamsville, NY, US, 14221

Requisition ID:  13845

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit


Role overview:

RGS eInstants Technology, part of iLottery Technologies, Global Lottery, is looking for a Head of Delivery, responsible for Delivery team development and delivery of all RGS eInstants projects in North America and International. 


•    Accountable for on track/budget/quality of delivery project portfolio
•    People management of Delivery team, including project managers, tech leads, integration developers, distributed across various locations
•    Manage escalation for all projects timely, working with other leads within RGS tech or other stakeholders in the Company
•    Liaise with commercial, service and customers directly in case of critical situations or escalation and lead resolution internally
•    Costing preparation and review for all delivery projects
•    Leading internal weekly calls with commercial team and other stakeholders to review portfolio of opportunities, prioritisations and ensure proper staffing and strategy to support portfolio roadmap
•    Internal resource management to support timelines and reduce TTM
•    Accountable for speed and quality of delivery project, and its stability of integration code in production
•    Accountable for integration solutions and governance, including documentation reviews
•    Lead internal documentation, knowledge transfer, onboarding of resources 
•    Review constantly each project status, understand risks and lead teams to resolution as needed, report to senior management weekly on the status, escalate internally or to site teams as needed.
•    Work with other leads and senior management to improve delivery process for optimization and to minimise TTM.


•    Strong program and project management experience in customer facing business critical integration
•    Experience leading in multicultural diverse and geographically spread organization
•    Experience in leading people
•    Strong experience dealing directly with senior client management up to C level and internal stakeholder management
•    Impeccable written and spoken English a must
•    Solid understanding of software development processes, cloud architectures, staging processes and software quality best practices
•    PMP certification strongly desirable





At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. In the United States, the estimated starting compensation range is $84,000 - $200,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.




IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

Apply now »