Business Process Analyst II

The Business Process Analyst II will hold a fast-paced, highly visible role as a Logistics Lean Champion within IGT’s Global Logistics team. They’ll work for the world’s largest end-to-end gaming and lottery provider, tasked with streamlining processes and spearheading lean initiatives across logistics operations. We seek strong leaders capable of fostering ongoing departmental growth towards world-class, lean practices, with a solid understanding of warehouse systems and organization.
 

This Business Analyst will serve as a cross-functional collaborator, engaging with various Nevada directorates, both internally and externally, to support IGT’s global customer base. The ideal candidate will possess a blend of creative and analytical thinking skills, along with strong leadership abilities. Joining a seasoned and impactful team, they will drive daily process enhancements, analyze performance metrics, mentor, teach, and coach Lean concepts, and execute projects aligned with the Strategic Plan.
 

• Work with the team to identify waste and cost savings projects.
• Participate with senior leadership and cross-functional project teams in the identification, assessment, development, and validation of process improvement opportunities.
• Focus on business performance that constantly strives to eliminate waste, improve customer satisfaction, and deliver business results via the use of Lean Six Sigma tools and continuous improvement methodologies.
• Work with the team on improvement initiatives across the organization, including parts distribution, warehouse operations, inventory control, shipping and receiving, and production support.
• Work with the team to develop continuous improvement models for process improvement initiatives.
• Report KPI metrics charts to measure process improvements.
• Calculate and report process improvement cost savings calculations.
• Develop/maintain detailed process and Value Stream maps.
• Ensure comprehensive organization of updated documentation of processes and methodologies.
• Lead, maintain, and contribute to Lean concepts, and teaching through an established departmental LSS program.

Preferred Qualifications

• Bachelor’s degree in Data Science, Industrial Engineering, Logistics/Supply Chain, or Business.
• Professional experience in industries such as Gaming, High Tech, Electronics, or Consumer Goods.
• Strong understanding of concepts related to transportation, distribution, and warehousing.
• Relevant experience in a similar role will also be considered.
• Proficiency in using analytical and operational tools, including Power BI, Lama Soft, and Microsoft SQL.
• Advanced skills in Microsoft Office Suite, including Excel, Word, Visio, and PowerPoint.
• Familiarity with SAP software is an advantage.
• Certification in Six Sigma or Lean methodologies.
• Proven experience in driving continuous improvement initiatives.
• Proven experience in tracking KPIs, managing improvement projects, and reporting cost savings.
• Experience with key Lean tools, including Value Stream Mapping, A3 methodology, and Kaizen methods.
• Ability to facilitate Lean training sessions and lead Kaizen events.
• Excellent communication skills, both written and verbal.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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