Manager Marketing I

Responsibilities

The Marketing Manager will be responsible for managing and communicating the product roadmaps and lifecycle of the Lottery’s Central System and associated business applications. This position will work closely with our technology and software partners, site teams, lottery staff and third-party providers.

This is an onsite position for the first year in Pueblo CO, after which it will transition to a hybrid role with a 50% in-office requirement.

This job posting will remain open until filled.

Responsibilities

•    Own the product roadmaps.
•    Represent and communicate product strategy and vision in line with the businesses long-term goals.
•    Create and manage retailer and lottery end user training resources, plans and programs.
•    Collaborate with internal teams and customer to gather and assess existing product development and enhancement opportunities as well as new product concepts and ideas.
•    Provide end user support for the customer Sales, Claims, Security, Marketing, Fiscal, and other teams.
•    Manage multimedia assets including content gathering along with customer and their vendors.
•    Manage IGT business applications for customer including Sales Wizard, Retailer Wizard, and Learning Wizard.
•    Evaluate and establish program priorities in line with the business objectives.
•    Provide marketing support and management of Connected Play functionality for the customer as needed.
•    Support customer terminal promotions program as well as their events & sponsorship programs.  
•    Responsible for ensuring effective cross-functional collaboration to identify opportunities for improving the customer experience and drive effective solutions to resolve issues. 
•    Data Analysis – Collaborate with data analysis/reporting as needed to deliver consistent and insightful reports to Lottery.
•    Interpreting results/applying them to strategies. 
•    Convert business needs to product requirements.
•    Incorporate customer Insights/Feedback
•    Identify industry trends and incorporate them into ongoing growth strategies

Qualifications

•    Bachelor's degree in Marketing, Business Administration, Communications, or related field, or equivalent work experience.
•    2-4 years of experience in product marketing, project management, or business operations.
•    Experience in managing product roadmaps and collaborating with cross-functional teams (technology, sales, customer service).
•    Strong verbal and written communication skills, with the ability to present product strategies, roadmaps, and updates to various stakeholders.
•    Strong problem-solving skills, with the ability to evaluate business needs, identify gaps, and propose effective solutions.
•    Ability to adapt to changing priorities and respond to issues in a timely manner.
•    A customer-first approach with experience in creating positive customer experiences and addressing customer pain points effectively.

Benefits

IGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):

•    Medical, dental, and vision benefits start on day one of being an IGT employee
•    12 paid holidays plus 2 floating holidays per year (new hires will receive floating holidays on a pro-rated basis according to their start date)
•    3 weeks of paid vacation (accrued) per year, prorated first year
•    Accrued sick time
•    401k with employer match and 100% vested day one
•    Company paid parental leave, life insurance, short term disability and long-term disability

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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