Share this Job

Director, Cloud Operations


Providence, RI, US, 02903

Requisition ID:  6002

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.


  • Create CloudOps team focused on digital operations of customer-centric products and services
  • The expected budget is 17M
  • Recommend best practices for IaaS & PaaS based on competitive insights and customer feedback
  • Build positive and productive working relationships – the core values at IGT – through close collaboration with external and internal stakeholders
  • Deliver quality, automated, reliable, and scalable solutions on time and within budget
  • Build cloud operations teams, across several countries & time zones Plan cloud priorities together in close collaboration with technology functions
  • Operate with Agile methodology
  • Create a cloud operations practice that includes state of art model for:
    • Visibility, organization of cloud deployments
    • Provisioning & orchestration
    • Cost management & resource optimization
    • Cloud migration, backup, disaster recovery
    • Identity, security, compliance, etc. policy automation
    • Monitoring & observability
    • Inventory & classification
    • Service enablement
  • Creator and owner of execution strategy for all cloud migrations. 
  • Full knowledge of the current digital tech stack of customers, future digital stack, latest state regulations impacting digital solutions, any upcoming RPFs for that site. 
  • Custodian of site-specific digital environment architecture and latest bill of materials.
  • Learn legal and regulatory constraints, and develop cloud roadmaps for various products & customers
  • Create (hire), train, manage a high-performance team 


  • Undergraduate degree is required
  • 5+ years in cloud technologies
  • English language fluency
  • Excellent communication skills, teamwork, and collaboration.
  • Demonstrated success with agile methodology
  • Demonstrated success working in a cross-functional, matrixed team environment on multiple projects
  • Demonstrated ability to develop practical solutions to address complex organizational challenges
  • Strong project management skills, must have the ability to initiate project plans and balance multiple changing deadlines and priorities delivering on or ahead of budget and schedule
  • Demonstrated ability to initiate and serve as the subject matter expert building credible relationships quickly
  • A strong sense of urgency, action orientation, drive for results, and pragmatism are a must
  • Strong problem solving and critical thinking skills
  • Ability to influence 
  • Excellent learning agility – ability to digest information quickly, apply existing knowledge in new makes, make connections across different areas and identify key questions/areas to explore
  • Must attract great talent and build effective teams

Keys to Success

  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.


Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island