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Security Officer II


Providence, RI, US, 02903

Requisition ID:  4352

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines and Lotteries to Interactive and Social Gaming. With operations in more than 100 countries and a team of over 12,000 employees, we deliver world-class gaming and lottery technology.

Work Schedule

Second shift: 2pm – 10pm


An individual contributor that maintains the physical security of personnel and property within local IGT facilities by enforcing all IGT security directives and regulations. 

  • Primary focus of the position is upon maintaining security of personnel and property of assigned facility
    • Observes facilities from a fixed post or by patrolling on foot
    • Monitors behavior and enforces security regulations
    • Identifies and reports violators as appropriate
    • Communicates security violations or other threats to physical security (fire, disorder, any emergency)
    • Serves as first point of contact in emergency situations
    • Serves as liaison to law enforcement, fire agency personnel, or emergency medical personnel from federal, state, or local agencies
    • Prepares reports of all incidents involving criminal and security violations
  • Security Operation Center
    • Receives, reviews and trouble shoots level 1 security equipment failures
    • Monitors security officer current assignments
    • Ensures calls are resolved
    • Documents shift activity in the Daily Activity Log
    • Monitors access control, intrusion detection, fire alarm, and video surveillance systems
    • Monitors CCTV with the use of the Ultrakey system.  Understands how to reset the Ultrakey system when needed
  • Customer Service
    • Proactively maintains an environment that is safe and secure in appearance and in actuality
    • Provides professional and courteous service at all times
    • Attempts to diffuse or prevent dangerous or criminal activities whenever possible
    • Educates IGT employees with regard to security policies and regulations
    • Assists IGT employees with issues relating to security (security escorts, providing directions, assisting with badging, etc.)
    • Provides assistance with the shipment of the monthly USB’s
  • Communications/Interactions
    • Promotes an ongoing attitude of customer service
    • Internal contacts are limited to the department served
    • External contacts are infrequent
    • Receives and transmits semi-routine information requiring little explanation or interpretation
  • Assignment of Work
    • Work is subject to close supervisory oversight and review
    • Detailed instructions are given on new assignments
    • Follows established procedures on recurring assignments
    • Escalates all or most non-routine issues or problems to senior personnel for resolution


  • Has basic knowledge of the department’s procedures
  • Has basic knowledge of skills in:
    • Federal, state, local laws and ordinances
    • Security/law enforcement equipment
    • Security protective systems (fire alarms, building access, etc.)
    • CCTV experience
  • Typically has 1 to 2 years of experience in security
  • Has the following certifications:
    • CPR certification
    • First Aid
    • AED
  • Associate’s Degree/High School Diploma or equivalent
Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership





In addition to a competitive benefits package, we offer generous time-off plans, a 401(k) Savings Plan with Company contributions, tuition reimbursement, on-site fitness center and cafeteria, and free identity theft insurance to name a few.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island