Apply now »

Strategic Accounts Associate


Port of Spain, TT, __

Requisition ID:  13809

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



The Strategic Accounts Associate will actively participate and support in the determination, design, and execution of business strategies and plans to drive profitability, operational efficiencies and stakeholder relationship management (internal and external) for the site operations.  


Support the General Manager on assigned projects, reporting and communication related but not limited to the following:

• Mobile Gaming and Interactive Lottery Gaming   

• Ongoing business analysis and evaluations  

• Project management and implementation  


• Executes research projects, market and customer assessments to identify and support business development opportunities, improve overall operations and customer experience

• Support the coordination and execution of the site business continuity plan and other emergency management activities, including but not limited to stakeholder communication

• Support the planning and execution of strategies related to contract renewals for the lottery and commercial services business

• Work alongside various departments and stakeholders to support retail agent channel management throughoptimization of new agent evaluation process and trade executions  

• Monitor the external business environment and prepare weekly executive updates on legal, commercial, political, technical and other strategic considerations that can impact the business

• Execute, analyze, and report on plans/ initiatives geared towards attaining sales and revenue goals and business development opportunities in collaboration with various functional departments (sales, marketing, legal, compliance, finance, P&T) 

• Develop, coordinate and support the execution of a communication roadmap aimed to strengthen and improve the relationship between IGT and the NLCB management team

• Support the development of feasibility studies and overseeing of implementation plans for assigned projects

• Prepare presentations for senior management

• Support the Compliance Officer (CO) in the maintenance of the site‘s AML/CFT programme

• Support the CO in the execution of risk assessments

• Provide input in reports to required internal and external stakeholders

• Perform the duties of the CO during prolonged absences by the CO



• Master’s degree in marketing, Business, or another related field 

• Experience in project management will be an asset


• Proven experience as a business manager or relevant role

• 3-4 years’ experience in Marketing, Business, or another related field


• Demonstrable ability to lead and successfully drive results a dynamic, competitive and fast-paced environment

• Self-starter with excellent organizational and time management skills with ability to work independently and with multidisciplinary teams (internal and external)  

• A natural catalyst and supporter of change, challenging the status quo and champion of new initiatives within the company's strategic parameters

• Strong computer literacy skills with experience using MS Office programs (Word, Excel, PowerPoint) 

• Professional attitude with outstanding business etiquette, networking, negotiation, interpersonal and communication skills (verbal, written, presentation, business reporting, public speaking)  

• Focused, disciplined and self-motivated, with a positive attitude and proactive, solution-based approach to problem solving in high-pressure situations  

• Keen attention to detail and accepts ownership and accountability  

• Creative, out of the box thinker, with a natural passion and drive for excellence 

• Ability to train, coach, mentor, and committed to knowledge sharing

• Genuinely demonstrates a high level of integrity and maintains confidentiality of information acquired on the job

• Thorough understanding of diverse business processes and strategy development 

• Flexible to work extended hours based on business needs





IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

Apply now »