Product Trainer I

Location:

Port of Spain, TT, __

Requisition ID: 14507

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

OVERALL OBJECTIVE AND PURPOSE

Under the direction of the Marketing Supervisor, the Training Coordinator will ensure the smooth and effective functioning of training events geared towards the NLCB’s retailers and staff; as well as support the functions and activities of the Marketing Department.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Lead the design, management and execution of the agreed training modules and curriculum

· Coordinate and schedule weekly Retailer training classes

· Lead the execution of weekly Retailer training

· Co-ordinate and lead in-house staff training

· Maintain a trainee database and update on a weekly basis

· Continuously evaluate and make recommendations on training material and methodology

· Keep current on training design and methodology

· Lead the development of training aids such as manuals and handbooks

· Facilitate learning through a variety of delivery methods including on the field training

· Lead the development, assessment and summarization of evaluation reports to determine the impact of training

· Maintain updated curriculum database and training records

· Facilitate training at Agents’ locations to drive the upselling of the Instant and Social Space brands

· Coordinate logistics for training activities including venues and equipment

· Manage and maintain in-house training facilities and equipment

· Oversee the preparation, distribution and renewal of NLCB Agent and Operator certification

· Work with suppliers to source quotations and place orders for relevant supplies, meals, accommodation and any other requirements necessary

· Performs other duties as assigned

REQUIREMENTS

ACADEMIC BACKGROUND

Minimum qualifications:

At least three years sales and training experience in a related field

EXPERIENCE

Minimum of three (3) years related work experience

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-RQ

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.