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Executive Assistant & Admin Services Supervisor


Port of Spain, TT, __

Requisition ID:  14184

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



The candidate will provide full administrative support to the Account Development Manager (ADM) and to other Senior Managers, from time to time and manage a team of Administrative Assistants. Must be self-motivated and enjoy working within a dynamic, fast-paced environment. Assignments are frequently routine in nature, but at times the individual may be assigned non-routine tasks requiring interpretation, judgment, and discretionary action. Reports the ADM.


Manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the operations of the company.

• Represent the company and the Executive in a positive light through great follow-through skills and sound judgment

• Manage complex calendars and schedules of the ADM; resolving any scheduling issues.

• Coordinate all travel, accommodation and entertainment arrangements, domestically and internationally, for the ADM, managers and other employees; Prepare and submit expense reports for approval.

• Prepare/maintain Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives for the organization; Prepares minutes of Manager’s Meetings.

• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings.

• Draft and prepare correspondence for internal announcements, meetings, organizations and activities in which the executive is involved.

• Open, read, analyze and sort incoming documents to determine their relevance, significance, and distribute, accordingly; Prepare appropriate responses to correspondence. 

• Be responsive to emails/texts/phone calls, with contact outside normal business hours.

• Monitors the inventory level of food & beverage, stationery and medical supplies.

• Monitors leasing arrangements and ensure proper functioning of facilities.

• In conjunction with P&T Department, manages the recruitment, hiring, onboarding, goal setting, appraisals and development of direct reports

• Other people management responsibilities include defining/updating job descriptions, interviewing, planning, assigning, and directing work, rewardingand disciplining employees, addressing complaints and resolving problems.

• Performs additional duties and responsibilities as assigned and assists with special projects as needed.


• Bachelor’s Degree in business administration or General Management 

• Three to five years’ prior experience in supporting a senior executive(s)

• Three to five years prior experience managing a team

• Certified Professional Secretary Designation is a plus

• Proficient in general office and secretarial and administrative practices and procedures, computer skills; high proficiency in the Microsoft Office Suite - Outlook, Word, PowerPoint, and Excel

• Flexible hours as dictated by the needs of business for projects and meetings

• Sitting in a normal seated position at a desk for extended periods

• Access to functional internet is required to facilitate remote working when the need arises

• Commitment to upholding the values of IGT- Authentic, Responsible, Pioneering, and Passionate

• Performs with a high degree of confidentiality, accuracy and efficiency

• Ability to function well in a fast-paced environment; Excellent time management skills proven ability to work independently, manage multiple tasks and meet deadlines

• Strong critical thinking skill with the ability to carefully assess situations and take the appropriate action

• Exceptional ability to communicate effectively and professionally. Must have a good command of the English Language with exceptional writing, proof reading and editing skills editing

• Collaborative with strong interpersonal skills; Positive attitude, enthusiasm, proven track record of being a team player

• Strong leadership skills with a focus on team collaboration, growth and development

• Ability to resolve conflict effectively and in a professional manner

• Commitment to excellence - perform duties at the highest level possible on a consistent basis.

• Service focus - dedicated to meeting the expectations of the ADM and other Managers by building and maintaining effective relationships; resourceful, can-do attitude

• Has a strong business sense and can decipher priorities and make sound judgment calls when needed.

• Excellent communicator - able to interact and correspond with people of all levels in a confident, professional manner.

• Highly confidential with the ability and personality to work with sensitive information.

• Capable of cultivating productive working relationships across the business.

• Ability to think outside of the box with a sense of urgency; problem solving aptitude

• Energetic and eager to tackle new projects and ideas

• Thrives in a fast-paced environment

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership





IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

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