Repair Technician I-(Nashville,TN)

Responsibilities

Are you ready to join a dynamic team in a role that offers variety and a chance to define a tangible impact? At IGT, we're looking for a dedicated Repair Technician to become an integral part of our Manufacturing team in Nashville, TN. As a Repair Technician, you will play a crucial role in ensuring our terminals and associated peripherals perform flawlessly. This is an outstanding opportunity to work with world-class equipment and contribute to a highly ambitious and proven organization!

•   Troubleshoot and repair terminals and associated peripherals down to the component and board level.
•   Support field service technicians by distributing parts, tools, and inventory.
•   Maintain a clean and organized warehouse environment.
•   Test Point of Sale and Communications equipment to determine the cause of failure.
•   Inspect and clean interior/exterior of Point-of-Sale equipment as required.
•   Update and maintain repair and inventory databases.
•   Assist in maintaining an adequate supply of spare parts, sub-assemblies, and complete terminals.
•   Screen parts returned from vendors and repair centers for quality assurance.
•   Collaborate with different client services departments and lottery and retail customers as required.
•   Perform data entry and general administrative duties.
•   Adhere to all safety policies and procedures.
•   Operate forklift equipment.
•   Occasionally operate a 24’ box truck for installation of self-service equipment at retailer locations.
•   Aid with field service activities, including service calls and installations, as needed.
•   Manage transportation of equipment between warehouses.
• Minimal travel is required, with occasional field assistance as determined by site needs.

Playing for What Matters Most - You!

IGT provides a range of benefits to support your overall well-being.

•  Medical benefits are available from day one of employment.
• Three weeks of paid vacation per year, with prorated first-year accrual.
•  401K with employer match and 100% vested from day one.
•  Company-paid parental leave, life insurance, short-term disability, and long-term disability.
•  Gym membership reimbursement, free identity theft protection, and tuition reimbursement.

Qualifications

PHYSICAL REQUIREMENTS

•   Must be able to climb a ladder and lift and carry equipment weighing up to fifty (50) pounds for a significant distance.
•   Demonstrate dexterity when working with tools, moving parts, and electrical current.

EDUCATION

•   High school degree or GED equivalent required.

 YEARS EXPERIENCE

•   One or more years of related work experience is required.
•   Experience working with electronics and electromechanical devices is essential.
•   Experience with communications and IP-based technology is preferred.
•   Proficiency in navigating various software applications is required.
•   Ability to work independently and demonstrate self-motivation.
•   Outstanding customer service skills.
•   Strong mechanical reasoning skills.
•   Excellent interpersonal skills, including the ability to build relationships and collaborate with others.
•   Strong verbal communication skills.
•   Ability to adjust to multiple demands, shifting priorities, and perform well under pressure.
•   Good judgment and strong critical thinking skills.
•   Capacity to adhere to guidelines.
•   Must possess a valid driver's license and have a good driving record.
•   Ability to accurately perceive colors is required for troubleshooting.
   

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

-#LI-LF1