QA Tester II

Overview

This role is responsible for ensuring IGT’s products are of the highest quality to provide a world-class customer experience using systematic tests to develop, apply, and maintain quality standards. SQA Engineers drive product quality through identification and troubleshooting of technical challenges associated with innovative slot game-play concepts, networked gaming, and unique demands of players around the globe. This role participates in a highly collaborative environment with Game Designers/Producers, Project Managers/Product Owners, Software Developers, Game Mathematicians, Technical Artists, and Artists. Leveraging technical software quality assurance and game testing skills, SQA Engineers assure products meet required customer, jurisdictional, functional, and regulatory requirements.

Responsibilities

•    Perform project assignments and work tasks with oversight by supervisor or mentor.
•    Test gaming software and review product documentation and packages to ensure conformance with required customer, jurisdictional, regulatory, and functional specifications.
•    Execute test plans and scripts for game software.
•    Perform different, nonautomated, types of functional and nonfunctional testing, both scripted and unscripted (exploratory).
•    Perform various types of automated testing, as applicable.
•    Detect, track, and report software bugs and inconsistencies to the project team.
•    Verify the game mathematics and mechanics are implemented correctly.
•    Document test evidence to assist in debugging and modification of software.
•    Provide updates on testing work done during project lifecycle.
•    Create standard test scripts.
•    Support training and onboarding of new colleagues.
•    Creating and maintaining tools, processes, and training documentation.

Skills Development:

Business & Role
•    Developing a higher-level understanding of the SQA engineer role, responsibilities, and studio pipeline.
•    Developing a higher-level understanding of the IGT game development process, testing process, and workflows.
•    Developing a higher-level understanding of assigned IGT product lines and customer requirements.

Technical
•    Learning defect analysis, risk analysis, and quality assurance practices.
•    Developing a higher-level understanding of the game development lifecycle.
•    Developing a higher-level understanding of game rules and hardware components.

Soft Skills
•    Developing higher-level understanding of the key factors in task prioritization.
•    Continuously exhibiting proactivity in handling tasks and requesting feedback.
•    Networking with other team members, departments, and game development stakeholders.
•    Developing proficiency in effectively articulating project/task status, and game testing findings.

Industry & Market
•    Evolving knowledge of regulatory and jurisdictional requirements through resourcefulness in finding, reading, and interpreting applicable requirements.
•    Evolving knowledge of customer quality and functional requirements of game products.

Qualifications

Studio Requirements: 
•    Mainly performs manual testing.
•    Manual testing must be performed in the office.
•    Bonus if:
•    Utilize available automated test cases and tools to support test plans.
•    Work to minimize manual testing by identifying high-ROI test cases suitable for automation.
•    Bachelor’s degree required

 
Education and Experience:
•    3 years of experience in software quality assurance including software/firmware testing, experience with test tools, or knowledge of quality assurance methodologies.
•    Computer hardware knowledge with troubleshooting skills.
•    Self-motivated and passion for developing high quality games.
•    Experience in cross-functional team software development.
•    Excellent interpersonal and English communication skills.
 
Preferred Qualifications:
•    Technical background in a STEM discipline with a keen eye for detail.
•    Bachelor’s degree or equivalent working experience in a technical field/capacity.
•    Previous experience in game development or testing.
•    Familiarity with gaming regulations and jurisdictional requirements.
•    Knowledge of casino game rules.
•    Programming language competency or coding background/working experience.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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