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Business Operations Analyst 3, Payments


Moncton, NB, CA, E1H 2R6

Requisition ID:  4262

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

The SPIELO brand represents a complete range of end-to-end gaming products for diverse gaming segments, including distributed government-sponsored markets, commercial casino markets, and Amusement With Prize (AWP) markets.

Job Summary

Are you looking for a unique opportunity to join an emerging team with a startup mentality that is working on new product and services in the gaming and lottery industry?  Then you may be the perfect candidate to join our expanding Payments team.


Job Summary: 

In this role, you will be in a highly visible position at the intersection of sales, business and project deliveries responsible for creating detailed business operations requirements, analysis, outlining problems, opportunities and solutions for business.  This role will support sales, costing, implementations, and related services across IGT’s portfolio that utilize cashless forms of payment.  The products will include Lottery, Gaming and Sports with both interactive and retail channels for our clients across the globe but with initial focus on North America. 

What IGT will do for you
  • At IGT you will have an opportunity to have a diverse career experience at a large international corporation and leading gaming technology and service provider
  • On the Cashless Payments team, you are provided the opportunity to operate with an entrepreneurial approach and be a part of the movement to modernize the gaming and lottery industry
  • Being an integral cross section of the team, this position offers visibility and interaction with Management, Cross Functional Project Stakeholders, Customers and 3rd Party vendors
  • IGT offers excellent benefits
What you will do for IGT:


  • Manage payments team collateral materials for Product, Sales and/or customer education
  • Manage RFPs and sales responses and related support
  • Responsible for Payments Business Pipelines tracking
  • Org and FTE monitoring, allocations, and budget support
  • Support costing and predictive staffing model support
  • Work with customer and Payments Team stakeholders to understand and document business requirements for Project Delivery and Product Teams 
  • Support user acceptance QA as needed
  • Keeping up to date and current with Product and Services offering for payments
  • Create ad-hoc reports as requested in a timely and accurate manner, assist leadership with various tasks and items as needed


  • Bachelor’s Degree in Business or related study
  • 3-5 years experience in similar role
  • Organized, independent, and proactive, with a balanced temperament to be able to switch rapidly between different projects and competing priorities
  • Highly analytical thinker, proactive problem solver, expected to present problems and solutions simultaneously
  • Ability to quickly build effective working relationships and influence cross-functional teams at all levels of the organization and with third party vendors is a plus
Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership





IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, marital or family status, and any other personal attributes protected by federal, provincial or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit