Systems Administrator I

Location:

Louisville, KY, US, 40202

Requisition ID: 16517

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Overview

The System Administrator is a part of our Local operations team based in Louisville, KY. It is not a remote role. Together, with our global colleagues, they will provide 7x24x365 support for our Lottery and iLottery gaming systems. The successful candidate will have operations and support experience to include monitoring, diagnosing, and escalating issues with our complete Linux based tech stack. Candidate will also be responsible for providing desktop, laptop, and device support as needed within the Kentucky jurisdiction.

Responsibilities

The Systems Administrator defines, designs and administers network systems used for data communications and recommends improvements necessary to ensure operation of the company's high traffic, business critical internet production environment.

•   Responsible for the maintenance, configuration, and reliable operation of telecommunications, computer systems, network servers, field service equipment, and virtualization
•   Troubleshoot hardware, network and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
•   Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
•   Responsible for capacity, storage planning, and database performance and maintenance
•   Assist in the monitoring of system and network performance.
•   Routine patch management for desktop and server operating systems and identification of critical security patches required for enterprise systems.
•   Cross train with team members in different business segments.
•   Author, update, and maintain production procedures and technical papers.
•   Other technical or leadership requirements as needed.

Qualifications

•   2-3 years of related experience is required.
•   Experience with Linux OS preferred.
•   Experience in VMware and/or virtual server environment administration preferred.
•   Experience creating automation and system administration scripts a plus.
•   Excellent team skills, must be thorough, must have excellent communications skills, written and verbal.
•   Demonstrate initiative and be results oriented with flexibility and tenacity.
•   Ability to work in a dynamic 24/7/365 cross-organizational team environment.
•   Strong dedication to provide quality customer service.
•   Effective problem-solving skills and inherent decision-making ability

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-JM1

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $39,848 - $103,002. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.