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Systems Engineer II (Must reside in Las Vegas)


Las Vegas, NV, US, 89119

Requisition ID:  12216

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



As a leader in the casino gaming industry, IGT is looking for a talented individual to take on a role of a Systems Engineer who is passionate about superior customer service focused on IGT’s next generation IGT product line offerings, and Cloud based solutions. If you thrive on providing optimum levels of customer service while dealing with cutting edge technology, then this position is for you.  



•    Through the various delivery technologies, you will learn to integrate, test and maintain IGT systems and associated applications.
•    As part of a well-established 24x7 global services team you will learn to maintain production infrastructures hosting IGT’s software across multiple platforms 
•    You will work closely with our customers to successfully diagnose, troubleshoot and reproduce reported issue/problems within a lab environment to identify and implement solutions in production.
•    You will carry out activities related to new installations, maintenance and long-term support of IGT’s gaming systems & software applications.  
•    You will successfully establish and build relationships internally and externally.
•    You will be part of the team to exceed expectations for currently established SLA’s related to global systems engineering support.
•    You will be responsible for conforming to standardized process and procedures when operating remote connectivity solutions to provide real-time support on production solutions while complying with established rules and regulations. 
•    Ability to stay current with existing and emerging technologies relevant to the business. 
•    Ability to carry out activities related to new software installations, maintenance and upgrades associated with IGT Gaming Systems software.  
•    Ability to produce, provide input in the definition or modification of current technical documentation and processes.
•    Ability to function in a high paced, high demand working environment.
•    Participate in the multiple service-oriented projects involving several major product lines and platforms.
•    Ability to work as part of a multidisciplinary team to accomplish specific goals or draft policies and procedures relevant to the Systems Engineering organization. 
•    Ability to effectively communicate (verbally and written) with other related organizations (internal and external) to develop solutions as required. Examples of related organizations include (but are not limited to) software engineering, product management, account specialists, product assurance, regulatory agencies and customers. 



Required Qualifications:

•    Bachelor's degree or equivalent work experience
•    3-5 years of work experience in Systems Engineering, Quality Assurance, Database Administration, IT or a related engineering support capacity 
•    Proficiency in the integration, configuration, maintenance and administration of Microsoft Server infrastructure, operating systems, active directory, applications and relational databases
•    Windows Server 2008/2012/2016/2019
•    Experience with SQL Server 2008/2012/2014/2016 installation, configuration and administration 
•    Basic querying
•    Understanding of network fundamentals (switching, routing and firewalls) including simple network topology design 
•    Strong proficiency in virtualization (VMware, HyperV, etc.)
•    Understanding of storage solution including (SAN, vSAN) 
•    Backup Solutions 
•    Understanding of load balancing techniques (A10, F5, Windows, etc.)
•    Must have strong analytical and problem solving skills
•    Strong verbal and written communication skills
•    Must be able to travel, mostly domestic, some international travel possible (no more than 25%) 
•    Rotating on call schedule


Preferred Qualifications:

•    Experience in Cloud computing platforms such as Amazon Web Services (AWS), Azure (Microsoft) and Google Cloud Platform
•    IT related certifications preferred
•    Linux
•    ITIL  
•    Cloud Technology
•    Automation development
•    Batch, PowerShell. VB scripting (Other structured languages)

Keys to Success


• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $50,000- $101,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.


Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses .  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit

Nearest Major Market: Las Vegas