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Sales Operations Analyst II (Las Vegas, NV or Providence, RI)


Las Vegas, NV, US, 89119 WA Statewide, WA, US MI Statewide, MI, US CO Statewide, CO, US OK Statewide, OK, US RI Statewide, RI, US NE Statewide, NE, US NH Statewide, NH, US AL Statewide, AL, US FL Statewide, FL, US TX Statewide, TX, US OH Statewide, OH, US IA Statewide, IA, US MS Statewide, MS, US MT Statewide, MT, US WI Statewide, WI, US ME Statewide, ME, US TN Statewide, TN, US ID Statewide, ID, US Providence, RI, US, 02903 LA Statewide, LA, US MN Statewide, MN, US NM Statewide, NM, US DC Statewide, DC, US OR Statewide, OR, US NV Statewide, NV, US DE Statewide, DE, US IN Statewide, IN, US UT Statewide, UT, US KY Statewide, KY, US ND Statewide, ND, US GA Statewide, GA, US MO Statewide, MO, US PA Statewide, PA, US MD Statewide, MD, US NY Statewide, NY, US MA Statewide, MA, US SD Statewide, SD, US Statewide, SC, US AZ Statewide, AZ, US CA Statewide, CA, US AR Statewide, AR, US KS Statewide, KS, US VA Statewide, VA, US NC Statewide, NC, US WY Statewide, WY, US WV Statewide, WV, US IL Statewide, IL, US NJ Statewide, NJ, US

Requisition ID:  12356

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



The ideal candidate will be an exceptionally strong analytical thinker who can demonstrate teamwork, relationship building and the ability to influence at senior levels of the organization. They will thrive in fast-paced dynamic environments and will be someone who is flexible, detail-oriented, passionate about the customer and comfortable working with numerous stakeholders across the organization in an environment that has a considerable amount of ambiguity.

The successful candidate will have deep experience with variable compensation or sales operations programs, designing solutions to support high growth. They should be able to juggle competing projects, design (and implement) incentive plans and policies to support sales strategies, and work across multiple teams to solve complex problems. This person will work closely with the Sales leaders, Finance, HR, and other IGT business partner teams to negotiate, design, and deploy sales incentive plans, policies and programs.

This role will report directly to the Sr. Director of Sales Strategy.

Preference will be given to those who reside in Las Vegas or Reno, NV but we are open to considering candidates who can work remote anywhere in the U.S.


•    Responsible for providing administrative and analytical support of sales incentive plan (SIP) payment processing for Global Gaming, which will be responsible for processing monthly commissions.
•    Support the day-to-day administration of incentive compensation plans for all eligible employees on a global perspective, including, but not limited to, maintaining employee and plan data in Xactly, uploading monthly documents (Plan Docs/T&C’s, Other Documents, SPIFF Letters, etc.) and the reporting hierarchy.
•    Act as an internal consultant to sales leadership on sales strategies, incentive plan design, new system implementation and change management communications.
•    Create and distribute weekly/monthly/quarterly analytics and reporting to ensure that all aspects of the sales compensation plan are understood throughout the leadership team.
•    Develop an understanding of North America revenue streams which impact commission processing within the Sales Performance Management (SPM) application, Salesforce and Xactly Incent
•    Provide quota forecasting, tracking and analyses for the North America population.
•    Assist or conduct training on sales compensation programs for sales leaders and associates, especially for new system transitions.
•    Monitor the effectiveness of the Company's pay programs. Create trend analysis, cost benefit analysis, key performance indicators and market intelligence to support recommendations for changes or enhancements as needed.



Minimum Qualifications:

•    Familiar with Xactly and/or other Sales Performance Management (SPM), and Operational Sales Management (OSM) applications.
•    Business acumen and systems thinking; understands how talent enables businesses to grow and achieve goals.
•    Proven experience in designing and implementing programs and processes tied to business objectives in global organizations.
•    Must have advanced computer skills in Excel and PowerPoint. Access skills a plus.
•    Experience building models, providing analyses, and creating dashboards for large data sets in succinct summarized reporting. Ability to create accurate, validated exhibits to facilitate decision making.
•    Excellent written and verbal communication skills required. Must be able to translate complex concepts and problems into verbal and written presentations.
•    Self-motivated and ability to work well within a fast-paced environment with tight deadlines while maintaining impeccable attention to detail.
•    Progressive thinker with a flexible, can-do, team-oriented approach.
•    Distinguished in establishing effective relationships with colleagues in Legal, Finance, HR operations and business partner teams.
•    Focus on details and accuracy while being able to adapt to rapidly changing demands.
•    Exceptional stakeholder management and consulting skills
•    Project management skills required to support program design and implementation across the globe.
•    Advanced interpersonal skills to collaborate with all levels of the organization and operate across a diverse environment.
•    Experience with SAP SuccessFactors preferred.
•    Ability to travel as needed.


•    A Bachelor's Degree in Human Resources, Finance/Accounting, Business, Data Analytics, or a related field.
•    A Certified Compensation Professional (CCP) from World@Work or other credentialed agency desired, but not required.
•    3+ years of experience or, an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job such as those listed above.
•    Experience in working in matrix organizations coordinating assignments from multiple stakeholders. 


•    Travel as required by the position, at min one time per quarter.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $37,500-$115,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.


Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit

Nearest Major Market: Las Vegas