Product Trainer III

Location:

Las Vegas, NV, US, 89119

Requisition ID: 16362

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Summary

The Product Trainer delivers internal (and external) technical training on the operational use and service of the IGT Systems’ suite of products, with a focus on Machine Accounting and EZPay.

This position may require up to 75-85% domestic and some international travel.

The candidate for this position should be based within the Continental United States. Convenient access to a major airport is preferred.

Responsibilities

Has an in-depth knowledge of their assigned subject area(s).
Teaches IGT Systems’ customers the daily Revenue Audit and reconciliation process within their casino environment.
Delivers technical classes at customer sites and/or IGT regional offices, while operating as the sole resource.
Works alone, or with other IGT staff, on customer delivery projects.
Works with Product Development and Course Development in the research and development of new support materials and courses.

Qualifications

Technical aptitude and professional presentation skills (verbal and written) required.
Proficiency with IGT Systems’ product suite, especially Machine Accounting and EZPay.
Ability to obtain required licensing documents and approvals for domestic and international travel required.
Must have a minimum of 3 years of successful experience training adult learners in technical areas and systems.
Team Player and possess the ability to work independently, multi-task and within high performing teams.
Experience with IGT products, IGT Machines.
Effective communications skills (listening, constructive feedback, conflict resolution, writing, presentation).
Experience with Microsoft Windows and Office 365 (Teams, Excel, Word, PowerPoint, and Outlook).
Excellent working knowledge of computers and networking preferred.
Outstanding customer service skills.
Experience developing and using digital training materials.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $55,177 - $156,700. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.