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Telesales Representative I

Location: 

Lansing, MI, US, 48911

Requisition ID:  14956

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Responsibilities

The Telesales Representative sells company products to customers via telephone or electronic inquiries.

  • Must close the sale on products, systems and/or services.
  • Sales typically made through inbound telephone sales activities.
  • May have limited outbound call responsibility.
  • Does not require in-depth technical knowledge of the product.
  • Acts as part of a sales team, and supports field sales staff.
  • May sell lower-tier products, supplies, components, etc.
  • Responds to customer inquiries for the purpose of taking orders.
  • May respond to web and/or fax inquiries and orders.
  • Focuses on retaining and growing an existing customer base.
  • May also be involved in order fulfillment, post-sales or administrative related activities.
  • May perform customer database tracking activities.
  • May carry team or individual quota.

Qualifications

Education:

  • High School degree or equivalent; associates degree preferred.

Experience:

  • 1 year of related experience is required.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

 

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $14.00 - $25.22. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

 

Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses .  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

 

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.


Nearest Major Market: Lansing

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