Quality Engineer II - Lottery (Lakeland, FL)

Summary

The Quality Engineer position will work with production staff and subject matter experts in a team environment. The purpose of this role is to ensure product quality, reduce customer complaints, and drive process improvement.

Responsibilities

• Ensure superior customer satisfaction in product quality and delivery
• Develop improved inspection methods to analyze product quality and make recommendations for change
• Work together with relevant teams and departments to improve quality
• Ensure products adhere to company and industry quality standards
• Brainstorm ideas to create solutions for identified problems
• Formulate a strategic plan to increase productivity in the business
• Perform inspections and document findings
• Implement a working system to ensure conformity and accuracy in the production process
• Troubleshoot quality control issues
• Manage raw material qualifications
• Maintain quality management system (QMS) database
• Perform continuous research and data analysis tasks in relation to process improvements
• Create and update the company's quality standards and testing systems to reflect efficiency, reliability and performance
• Create and update documentation and errors relating to the production process with efforts to find a solution
• Analyzing data and communicating test results to manufacturing team
• Identify, assess, and initiate cost reduction opportunities to reduce operational costs
• Work with manufacturing teams to establish quality specifications and standards for manufacturing processes
• Lead process improvement projects through the utilization of tools such as DOE, Six Sigma, DMAIC, FMEA, SPC, Root Cause Analysis and Lean
• Coordinate activities between departments internally and outside visitors externally
• Maintain contact with varying levels of the organization to gather information and prepare reports
• Ensure confidentiality of critical information within the leadership team

Qualifications

IGT Global Requirements

• Follow all policies such as Code of Conduct, Confidentiality, Information Security, Environmental Compliance, etc

Education Required

• Bachelors Degree in engineering

Experience Required

• 3+ years of dedicated manufacturing or quality engineer experience
• 5+ years of overall manufacturing experience
   

Skills Required

• Microsoft Office Suite - advanced level proficiency in Outlook, Word, Excel and PowerPoint, plus MS Teams
• Strong skills in time management, project management, communication (written / verbal) and organization
• Excellent interpersonal skills, dependability, and the ability to communicate with all levels in the organization 
• Strong attention to detail, a commitment to quality, a high degree of professionalism and strong work ethic Ability to work under minimal supervision under tight time constraints
• Ability to work independently, but also partner as a team player
• Six Sigma and Lean experience
• Knowledge of commonly used concepts, practices, and procedures within quality field
• Must be able to write ISO procedures and work instructions
• Strong mathematical, analysis, and project management skills  
   

Preferred Education, Experience or Skills

• Engineering or Engineering Technology Degree 
• ISO 9001 experience 
• ISO Auditing experience a plus
• Printing, manufacturing, or process engineering experience a plus

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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