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Quality Engineer II - Lottery (Lakeland, FL)


Lakeland, FL, US, 33815

Requisition ID:  14236

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit




The Quality Engineer position will work with production staff and subject matter experts in a team environment. The purpose of this role is to ensure product quality, reduce customer complaints, and drive process improvement.




  • Ensure superior customer satisfaction in product quality and delivery
  • Develop improved inspection methods to analyze product quality and make recommendations for change
  • Work together with relevant teams and departments to improve quality
  • Ensure products adhere to company and industry quality standards
  • Brainstorm ideas to create solutions for identified problems
  • Formulate a strategic plan to increase productivity in the business
  • Perform inspections and document findings
  • Implement a working system to ensure conformity and accuracy in the production process
  • Troubleshoot quality control issues
  • Manage raw material qualifications
  • Maintain quality management system (QMS) database
  • Perform continuous research and data analysis tasks in relation to process improvements
  • Create and update the company's quality standards and testing systems to reflect efficiency, reliability and performance
  • Create and update documentation and errors relating to the production process with efforts to find a solution
  • Analyzing data and communicating test results to manufacturing team
  • Identify, assess, and initiate cost reduction opportunities to reduce operational costs
  • Work with manufacturing teams to establish quality specifications and standards for manufacturing processes
  • Lead process improvement projects through the utilization of tools such as DOE, Six Sigma, DMAIC, FMEA, SPC, Root Cause Analysis and Lean
  • Coordinate activities between departments internally and outside visitors externally
  • Maintain contact with varying levels of the organization to gather information and prepare reports
  • Ensure confidentiality of critical information within the leadership team



IGT Global Requirements

  • Follow all policies such as Code of Conduct, Confidentiality, Information Security, Environmental Compliance, etc


Education Required

  • Bachelors Degree in engineering


Experience Required

  • 3+ years of dedicated manufacturing or quality engineer experience
  • 5+ years of overall manufacturing experience

Skills Required

  • Microsoft Office Suite - advanced level proficiency in Outlook, Word, Excel and PowerPoint, plus MS Teams
  • Strong skills in time management, project management, communication (written / verbal) and organization
  • Excellent interpersonal skills, dependability, and the ability to communicate with all levels in the organization 
  • Strong attention to detail, a commitment to quality, a high degree of professionalism and strong work ethic Ability to work under minimal supervision under tight time constraints
  • Ability to work independently, but also partner as a team player
  • Six Sigma and Lean experience
  • Knowledge of commonly used concepts, practices, and procedures within quality field
  • Must be able to write ISO procedures and work instructions
  • Strong mathematical, analysis, and project management skills  

Preferred Education, Experience or Skills

  • Engineering or Engineering Technology Degree 
  • ISO 9001 experience 
  • ISO Auditing experience a plus
  • Printing, manufacturing, or process engineering experience a plus

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership





IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $_37,500_____ - $__115,500____. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.


Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses .  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit

Nearest Major Market: Lakeland

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