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ISO / SOC Quality Audit Manager - Lottery (Lakeland, FL)


Lakeland, FL, US, 33815

Requisition ID:  14374

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit




Join the WINNING TEAM at IGT Global!  IGT is seeking a ISO / SOC Quality Audit Manager in the area of Lakeland, FL. The Compliance Department will oversee and maintain the quality system and ensure its compliance to ISO standards; the Compliance Department will also coordinate all activities necessary to obtain additional certifications (ISO 14000, ISO 27000, SOC 1 and 2, State Ramp, client certifications, etc.)

IGT Lakeland is a high-speed printing and packaging operation. We supply instant scratch lottery tickets to players around the world. 

Company paid relocation available


IGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):

  • Medical benefits day one of being an IGT employee
  • 12 paid holidays plus 2 floating holidays per year
  • 3 weeks of paid vacation per year, prorated first year
  • 401K with employer match and 100% vested day one
  • Company paid parental leave, life insurance, short term disability and long-term disability
  • Gym membership reimbursement, free identity theft protection, and tuition reimbursement



This position is responsible for the following departments:
Compliance to State & Government regulations and industry specific certifications (ISO, SOC, etc.)


  • Support the internal auditing compliance of existing procedures.
  • Provide directions for continuous improvement, client complaint response.
  • Maintain ISO certifications. 
  • Other industry specific certifications (SAC, State Ramp, etc.)
  • Manage a variety of compliance activities, reporting, and documentation.
  • Create a strategy for preventing violations of legal rules and internal policy guidelines.
  • Evaluate the efficiency of controls.
  • Identify risks or non-conformity issues.
  • Revise procedures and reports as needed.
  • Identify compliance issues and provide necessary training.
  • Create reports for senior management and external stakeholders.
  • Review, audit, and update compliance procedures
  • Interact with internal and external auditors as needed.
  • Develop and present compliance training programs. 



  • Establish objectives and measure results for his/her departments.
  • Define training needs for his/her departments and propose training plan.
  • Perform other duties as required.



  • Bachelor’s degree in Engineering, Business or Accounting and seven 7 years work experience in related fields or equivalent combination of education and experience.
  • Audit experience
  • Team oriented.
  • Good communication skills.
  • People oriented.
  • Certified ISO management

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership





IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $__67,200____ - $___164,500____. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.


Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses .  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit

Nearest Major Market: Lakeland

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