Apply now »

Sales Supervisor


Kingston, JM, 10

Requisition ID:  14428

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



This positions covers North and South Jamaica. The ideal candidate will reside in South St Andrew, St Catherine, Clarendon, Manchester, St Elizabeth, and Westmoreland


  • Works closely with Procall, Dispatch and Field Services departments respectively  to meet Consumables Distribution, Instants distribution, and Draw Based Game Sales KPIs.
  • Weekly analysis of Draw based games and Instants sales to identify variances and anomalies that may be of concern and develop action plan to remedy same.
  • Weekly analysis of competitive environment to identify threats and opportunities at the retailer level and develop action plan to remedy same.
  • Schedule visits to lottery outlets in your assigned territory to ensure team members are compliant with journey plan, instants KPI’s, consumables distribution standard and optimization plan to exploit value creation opportunities
  • Devote keen attention to high selling lottery outlets and all Supreme Ventures Regional Offices within assigned territory
  • Ensure you visit all outlets within your territory at least once per year.
  • Ensure that retail outlets are merchandised by assigned ADR in keeping with IGT Jamaica’s approved planogram.
  • Ensure Point of Sales Materials are current and relevant at all locations.
  • Schedule field accompaniment with each direct report to evaluate competence, identify areas of development, provide coaching and in field training. 
  • Identify and document areas of development for each team member
  • Schedule follow up coaching sessions with each direct report based on identified deficiencies and agreed Individual development plan.
  • Provide full coverage of sales territory of direct reports who are on sick leave, vacation leave or otherwise unavailable.
  • Coordinate with the sales coordinator to ensure that vacation leave is scheduled appropriately for all direct reports while minimizing risk to effective coverage of their assigned territories.



  • Bachelor’s degree in management, business administration or related area


  • 3+ years’ experience as a Field Sales or Merchandising Supervisor within a FMCG, Manufacturing or Distribution company or similar environment.
  • Strong experience leading negotiations with retail partners 
  • Experience managing a team across a wide geographical area:
  • Excellent relationship building and negotiation skills
  • Organizational skills
  • Ability to motivate and lead a team.
  • Excellent communication and influencing skills with the ability to interact across all levels of the business.
  • Dynamic team player with the ability to multitask and work under pressure.
  • Strong analytical, problem solving and decision-making skills
  • Self-motivated, organized, and able to work on own initiative.
  • Proactive approach
  • Results driven and extremely customer focused.
  • Business case and business writing skills
  • Ability to present to senior level executives.

Keys to Success

  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership




IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

Apply now »