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Repair Technician I


Kingston, JM, 10

Requisition ID:  13890

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



Performs electrical, mechanical or software troubleshooting to determine problems in non-functioning manufacturing equipment.  Dismantles, modifies, repairs, and assembles equipment according to layout plans, blueprints, operating or repair manuals, rough sketches, or drawings.  Uses test and diagnostic equipment to perform checkouts.  Rebuilds manufacturing equipment as required.

Responsible for day-to-day activities of the Repair Centre inclusive of parts inventory monitoring, distribution, reporting, audits, maintenance, administration in accordance with general accepted standards, government regulations and IGT standards.


• Testing equipment to determine cause of failure with little or no supervision.

• Using schematics and/or technical manuals in repair/maintenance of terminal, boards, etc.

• Component level troubleshooting of P.C. boards and sub-assemblies using oscilloscope, multimeter; etc.

• Maintaining log of incoming and outgoing terminals, and ensure timely completion of repairs  

• Inspecting terminals, circuits, etc. for damage.

• Cleaning interior/exterior of terminals, boards, etc.

• Painting equipment as required.

• Assist Communication Technicians with terminal related problems or in obtaining necessary supplies.

• Ensure maintenance of terminals used in Agent training as required.

• Operate various equipment/machines including computer, oscilloscope, multimeter, etc.

• Assign knowledge and skills to complete a wide range of tasks

• Ensure that Safety Procedures pertaining to Warehouse & Repair Centre Management are maintained.

• Ensure Repair Centre is efficiently organized, clean and properly maintained

• Efficient Supervision of staff

• Work on assignments that are moderately difficult which require judgement in resolving issues or in making recommendations.

• Accurately manage equipment database

• Report on any case of safety hazards e.g., fire, tool/equipment misuse, etc.

• Ensure Security of all company, supplier & customer assets in and outside of Warehouse/Repair Centre.

• Initiate and participate in stock counts as is required.

• Monitor all activities within the Warehouse/Repair Centre to ensure observance of rules and regulations.  Report breaches as they occur.

• Compile and review weekly & monthly reports and ensure timeliness and accuracy.

• Assign relevant training to Repair Centre staff to ensure career development, and support with business requirements.

• Record and report all losses due to damage, pilferage, or other factors

• Submission of various reports e.g., parts usage/requirements, equipment failures, Time on Task.

• Prevent unauthorized access to Repair Centre.

• Performs additional duties and responsibilities as assigned.



  • Technician’s Certificate in Telecommunications/Electronics field, or Associate Degree.


  • 4 - 6 years of related work experience.


  • Ability to lift to 40 lbs. and stand for 50% of shift. 
  • Ability to operate and maintain all departmental tools and machines including hands and pneumatic tools, soldering irons, soldering stations.
  • It is all employees’ responsibilities to understand the specific requirements for their jobs and locations as it relates to Environmental responsibilities, Information security, and Quality expectations.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

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