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HR Business Partner


Kingston, JM, 5

Requisition ID:  14608

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



Reporting directly to the Sr Manager, Human Resources for the Caribbean Region, the HR Business Partner is a high energy, innovative and influencer individual responsible for executing the company's people strategy to ensure business success for the Caribbean region. They will support directly all employees from different business units and segments to align people and organizational strategies to business strategies and objectives while applying the appropriate level of confidentiality. Is a trustful partner to their clients, drive the understanding and adoption of Human Resources programs and policies in partnership with our HR Centers of Excellence (COEs).


  • Partner closely with leaders and employees to establish credibility as a trusted advisor to influence and support key strategic and operational decisions
  • Provide proactive and support for organizational planning and development initiatives that align the human resources agenda in support of business strategies and initiatives by ensuring we create a fair and inclusive culture that values unity, diversity, and belonging in our people, players, customers, and communities.
  • Collaborate closely with our colleagues to understand our longer-term operating model, advise on strategic changes, and understand talent across the organization
  • Understand market forces and business strategy, and translate those requirements to talent-related requirements
  • Facilitate career management, development, performance, succession planning conversations
  • Execute structured relationship management cadence to maintain relationships and communication channels
  • Mitigate risk by ensuring appropriate escalation / investigation of performance, conduct and other ER related matters
  • Work closely with Managers and employees to promote and increase employee engagement to enable a high-performing workforce to contribute to the company's strategic growth
  • Support clients' coverage and identify emerging talent issues before they impact the clients strategy fulfillment
  • Leverage employee feedback and/or interviews to maintain or build awareness of covered population, issues and challenges
  • Ensure adherence to applicable employment legislation for the different islands in which we operate.
  • Represent the company values and implement initiatives and programs to support organizational culture



  • Bachelor’s degree in Human Resources or related business degree or equivalent combination of education, experience, training.
  • 3-5 years progressive experience as an HR generalist and preferably at least 3 years of experience in international HR management working with developing countries, with proven experience in matrix organizations,
  • Knowledge of multi-country specific HR laws across the Caribbean and full knowledge of legal implications of the employment relationship, managing remote, cross-cultural employees.
  • Experience working with a service delivery model that includes shared services
  • Demonstrated success working in a fast paced, matrix environment, with a track record of accomplishments with measurable business impact.
  • Excellent interpersonal, communications and presentation skills. Ability to establish and sustain relationships at all levels of the organization.
  • Must be self-motivated and able to work both independently and as a team member.

Keys to Success

  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership




IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

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