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Business System Analyst


Kingston, JM, 10

Requisition ID:  13346

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



Business Intelligence Architect's role is to help design and implement BI software and systems, including: ETL (Extract, transform, and load), databases, data warehouses and reporting. This includes selecting, blueprinting, gathering requirements, designing and rolling out BI solutions which can be leveraged by report developers and end-users. The Business Intelligence Architect is also responsible for ensuring high levels of BI backend availability by working with internal support teams and third-party support. The focus of this role is more on creating and enhancing the databases and ETL needed to fuel robust reports and analysis. Whether you're measuring site performance, analysing customer behaviour and trends, data mining, or optimizing SQL queries, you will be working with internal and external cutting-edge technology and large datasets. This role will be a significant resource for internal reporting and analysis systems within the organization, reporting directly to the Technology Analyst and Site Operations Manager.


• Working with end-users in the on-going development of the enterprise databases and business intelligence tools which enables fact-based decision making and ad hoc analysis.

• Create and grow a robust business intelligence reporting environment by understanding our business and providing business users with the reporting and analysis they need to be successful.

• Analyse and aggregate terabytes of structured data in ways that will offer rich analysis and reporting options to our report developers and business users.

• Define and build ETL jobs to collect data from multiple sources to be aggregated into business and customer analysis data sets and cubes.

• Build out an ever-expanding business intelligence database in an agile way - create new tables and relationships and manage our tools to be scalable as required - you want to provide value fast.

• Work with the other Business Analysts and Business Analysis Reporters to create the foundations of BI solutions from start to finish.

• Provide accurate data and make it accessible to BI tools.

• Responsible ensuring the collection of good data and providing a good foundation for reporting and analysis.

• Collaborating with end users to identify needs and opportunities for improved data management and delivery.

• Staying current with industry trends.

• Strong coding, troubleshooting, and debugging skills

• Strict attention to detail

• An ability to instil and reinforce a strong customer service and business-oriented ethic

• Ability to translate and present applications in an understandable and end-user friendly manner

• Strong written, oral communication, presentation and interpersonal



• A degree in the field of business, applied computer science, computer science or MIS or Industry Certifications and Job Experience in the described role

• Development experiences with various databases and DBMSs.

• Proficient with data processing flowcharting techniques.

• Exceptional analytical, conceptual, and problem-solving abilities.

• Good knowledge of applicable data privacy practices and laws.

• Strong written and oral communication skills.

• Strong presentation and interpersonal skills.

• Able to prioritize and execute tasks in a high-pressure, constantly changing environment.

• Experience working in a team-oriented, collaborative environment.

• Plan and implement the overall analytics and business intelligence strategy


• Two-three years of working in data and reporting environments and a good understanding of database administration, data hygiene and enterprise reporting practices.

• Good analytical, problem solving, investigative and research ability in the data world proven by experience in defining, evaluating, and selecting appropriate reporting and analysis solutions to solve business problems or take advantage of opportunities.

• Understand how data is used in OLAP and Multi-dimensional cubes for reporting and analysis.

• Must have Basic BI Tool and Basic ETL Knowledge, ODBC, JDBC, Database Connectivity experience and Advanced Database Programming skills including expertise in SQL.

• Experience scheduling and monitoring ETL and DB jobs in Microsoft SQL Server and/or other SQL environments.

• Experience using stored procedures in the DB environments.

• Ability to provide a high level of customer service to others in providing accurate information and presentation of findings, analysis or work completed.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

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