Responsible Gaming Specialist

Location:

Indianapolis, IN, US, 46202

Requisition ID: 16312

IGT Indiana, of IGT, partners with the State Lottery Commission of Indiana (dba Hoosier Lottery) to maximize net income to the State of Indiana in a socially responsible manner through the sales of Hoosier Lottery tickets. Generating more than $1.7 billion in sales annually, IGT Indiana is responsible for marketing, product development, sales, corporate social responsibility, technology, and operations functions for and on behalf of the Hoosier Lottery.

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Overview

The Responsible Gaming Specialist is a member of the Hoosier Lottery’s Corporate Social Responsibility (CSR) program, which is comprised of three pillars: Responsible Gaming, Community and Employee Engagement, and Responsible Business Practices. Under the Director of CSR and Compliance, the Responsible Gaming Specialist helps to develop, support and execute the nine-element Responsible Gaming Program. The Responsible Gaming Specialist is responsible for planning, writing, and maintaining responsible gaming certifications, as well as collecting and organizing a large volume of supporting documentation. At times, this individual will act as a subject matter expert and resource on responsible gaming for the organization and support training and player health activities. The successful candidate will be able to communicate with a wide variety of internal and external stakeholders personally and in writing.

Responsibilities

•   Owns, executes, and project manages all tactics and commitments in relation to the responsible gaming program with a focus on continuous improvement.
•   Plans, organizes and helps to write technical certifications, including instrumental involvement in maintaining the organization’s highest level of certification in the World Lottery Association’s responsible gaming framework.
•   Maintains responsible gaming Key Performance Indicators and other metrics related to the nine-program elements.
•   Assists in the development of and execute the annual responsible gaming communications calendar that outlines the internal employee calendar as well as external player messaging and campaigns under the Positive Play sub-brand.
•   Develops and executes stakeholder training with various internal employee groups as well as with our retailer sales team. Additionally, this role maintains strategic training plans and timelines.
•   Develops and executes stakeholder communications, including the CSR Annual Report and stakeholder newsletters and updates.
•   With the Director, plans for and helps execute stakeholder meetings typically taking place on a quarterly or bi-annual basis.
•   Contributes responsible gaming content to the monthly employee newsletter.
•   Other job duties as assigned.

Qualifications

•   Bachelor’s degree, or equivalent, required. Related fields are public health and environmental health, social services, corporate social responsibility, and sustainability.
•   5 or more years of program/project management experience.
•   Prefer experience in administration of public health and education, addiction prevention, treatment or related fields, responsible gaming, or assessing social impacts from products and operations
•   Applied research or market research experience
•   Strong organizational skills and attention to detail
•   Excellent written and verbal communication skills, especially on a variety of topics and audiences
•   Proficiency in MS Office Suite
•   Excellent interpersonal skills
•   Business insight and commercial awareness
•   Adaptability and empathy
•   Ability to self-start and work with minimal supervision
•   Integrity and open-mindedness

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $38,281 - $156,700. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.

Nearest Major Market: Indianapolis

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