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Fraud Specialist I

Location: 

Hyderabad, TG, IN, 500081

Requisition ID:  5008

As an IGT employee, YOU are what drives our success. New possibilities lie ahead! Explore exciting opportunities to continue challenging yourself and positively impacting the future of innovative gaming.

 

Responsibilities

  • Perform operational tasks found by policies and procedures related to funds and fraud management
  • Conduct in-depth data analysis, validation, and investigation as needed using multiple systems, consolidating data, and manually manipulating large sets of data
  • Generate ad-hoc reports as required in a timely and accurate manner
  • Support a variety of account and payment administration tasks relating to daily finance and client support queries
  • Undertaking operational duties focused on resolving or reporting payment anomalies, potentially related to system functionality or payments fraud  
  • Identify payment and f activity trends and make recommendations on appropriate changes in order to mitigate identified risks and improve payment efficiencies
  • Ensuring key security and risk objectives are met by effective management of company and third-party risk tools
  • Managing player accounts including fund transfers, account privileges, payment requests etc.
  • Responding to and disputing potential chargeback transactions, reporting and tracking dispute resolution
  • Additional duties as required

Qualifications

  • 3+ years of analysis experience; payments industry is desired but not required
  • Must have proficiency in Microsoft Excel and data manipulation reporting tools
  • Highly analytical thinker, proactive problem solver, expected to present problems and solutions simultaneously
  • A team player who enjoys researching and troubleshooting with an innovative and self-sufficient outlook
  • Personal energy to proactively address situations and follow a positive approach; resilience in front of change and obstacles
  • Ability to multi-task and self-prioritize to ensure deadlines are met in a timely manner
  • Excellent communication skills, with the ability to understand business needs and interact at all levels of the business
  • Have an understanding of the unique qualities to work in a small independent team with the ability to make on the spot decisions would be desired

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit www.igt.com.