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Supervisor Production I


Ermington, AU, 2115

Requisition ID:  12896

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit



•    Supervise three software process operators and technicians in the production team to set, assign and achieve daily order targets and ensure they are fulfilled on time and on quality.
•    Manage resource allocation and training of people in the software production team. Set work goals for direct reports and review with them regularly.
•    Work with cross-functional teams within and outside the Operations team to support business-wide strategic objectives. 
•    Provide technical assistance to both software and EGM (Electronic Gaming Machine) assembly process.
•    Work closely with Manufacturing and Quality Engineering to address the day-to-day process or quality issues and ensure that they are raised and addressed by relevant stakeholders in a timely manner.
•    Support Manufacturing and Quality Engineering in the implementation of Engineering changes, quality deviation in the production line.
•    Develop reports to monitor relevant metrics/KPI, analyse and identify action plan to address issues and abnormalities.
•    Initiates and participates (local and globally initiated) in the continuous improvement projects. 
•    Creates and/or reviews process documentation. 
•    Performs MRP system tasks related to this role.

Key experiences for this role are:
•    Knowledge of Production metrics – Productivity, Efficiency, Throughput, Yield.
•    Experience in leading a small to medium team.
•    Production or Manufacturing Engineering experience is desirable.
•    Strong MRP background (preferably SAP)
•    Strong analytical skills. Ability to turn data into a meaningful report and provide comprehensive analysis.
•    Strong communication and interpersonal skills with ability to work well with internal departments.
•    Strong MS Excel and database skills. Ability to manipulate data in excel using Visual Basic application is highly desirable.


•    Minimum 7 years’ experience in production supervisory, production engineering or manufacturing engineering role.
•    University or TAFE-obtained technical degree or diploma
•    Able to start on a short notice.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

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