Service Bench Repair Technician

Location:

Ermington, AU, 2115

Requisition ID: 14815

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Introduction

IGT is the world leader in the design, development and manufacture of gaming and lottery products and systems. IGT Australia is a dominant force in Australia, New Zealand and Asia and we provide a range of gaming and lottery products, systems, and services.

We are seeking a highly enthusiastic and motivated Service Bench Repair Technician to join our team in Ermington, NSW. The primary duty of this role is to diagnose company product equipment problems and repair to provide the Field Service team and customers the support required to maintain all products supplied by IGT.

Key functions for this role are:

Ensure all repairs are carried out in a prompt and professional manner.
Prepare/record service logs for all IGT product repairs.
Maintain tools & test equipment.
Modify or updating equipment/product when required & as regulated by the business needs.
Control the repair of stock within the A405 Repair Storage location.
Phone support concerning IGT product for internal & external customers, as needed.
Ensure the working area & surrounding environment is clean & tidy in line with OH&S requirements.
Removal of identified material from trade-in machines returned, to replenish Service Warehouse with material that aids in supporting our customer requirements.

The following skills and attributes are essential for success within this role:

Educational

HSC or equivalent with Electronics/Electrical trade certificate preferred.

Skills & Attributes

Ability to build rapport and nurture internal and external relationships.
Excellent verbal and written communication skills.
Proficient in Office 365 suite.
Team focused.

Highly Regarded Experience

Gaming industry experience.
Previous experience in Printed Circuit Board repairs within the Gaming Industry.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.