Gaming Account Manager
Bucharest, RO, 060574
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.
Responsibilities
- Develop customer relationships across all levels, ensuring the customer is highly satisfied with the company’s product and services
- Maximize revenue generation opportunities within the nominated client base, in particular the launch, promotion and cross selling of IGT’s games, products and services
- Track the financial performance of the customer account and monitor performance in order to deliver revenues in line with the company budget
- Work closely with technical production and project managers to successfully deliver client projects which include new games, software upgrades, and back office configurations,
- Work with the customer to launch IGT products on a timely basis, ensuring that both new and existing products are promoted with maximum exposure onsite, regular eCRM and external marketing campaigns to optimize revenue performance. This will include game demonstrations, customer tracking and liaison with the customer’s marketing and product teams to highlight the benefits of IGT games.
- Develop additional sales opportunities, assess financial performance, and liaise with legal and compliance teams on the contracts.
- Maintain an up to date knowledge of industry trends and best practices to be well positioned to best advise the customer.
- Maintain a comprehensive knowledge of the company’s products and services.
- Act as an escalation point for customer issues, working to ensure that all issues get resolved satisfactorily and promptly.
Qualifications
- Confident and well-respected individual from the gaming industry
- 2-5 years’ gaming experience, ideally gained in account management roles
- Extremely proficient in MS Office (Word, Excel and PowerPoint) – in particular the use of Excel and PowerPoint
- Excellent team player – ability to integrate to the team quickly, bringing a positive attitude and way of work
- Well organized and structured person, keen to progress their career in gaming
- A record of developing strong working relationships with executives, peers, and associates
- Clients are based in the UK and Europe; travel is required
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.