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Systems Administrator


West Greenwich, RI, US, 02817

Requisition ID:  5027

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.


The System administrator we are looking for will be part of our Interactive Systems Operations team based in Rhode Island.  Together with colleagues based in Las Vegas, Europe and the APAC region, we provide 24x7 support for IGT’s Production and Corporate Data Centers globally. The successful candidate will have architecture and support experiences to help drive efforts in the implementation of new infrastructures domestically as well as to monitor and remediate support issues globally.

First Year Goals

  • Be able to support IGT’s production systems from level 2/3 support perspective.
  • Understanding of IGT’s storage environment
  • Be able to manage all IGT’s VMware environments
  • Be able to solve the majority of the routine issues/problems as well as able to troubleshoot issues/problems alone and escalate to corresponding teams.
  • Acquire necessary gaming license required to perform job duties

Required Qualifications

• 5-8 years hands on experience as a Windows System Administrator
• L2 or L3 support experiences with customer minded and service-oriented spirit
• Willing to participate in on-call rotation including weekend and public holiday.
• Good understanding of TCP/IP and basic networking
• Solid knowledge of virtualization software (VMWare, Hyper-V)
• Good understanding of data center architecture
• Motivated and eager to learn and participate in a dynamically growing and changing environment
• Previous experience in system implementation

Preferred Qualifications

  • 4-year degree in C.S. or related IT field
  • Solid understanding of data storage techniques and architecture
  • Good understanding of disaster recovery processes
  • Industry certification
  • International communication skill or experience is a plus

Keys to Success


  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.


Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island