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Sr. Manager, Infrastructure Solutions Engineering


West Greenwich, RI, US, 02817

Requisition ID:  6073

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.


We are seeking a Sr. Manager, Infrastructure Solutions Engineering to develop and execute the infrastructure strategy, process, methodology, and long-term initiatives to build innovative solutions that meet customer needs. Product and customer-oriented and a servant leader at their core, this manager will need to collaborate effectively with technology leadership and drive a consumer-focused operating model. The Sr Manager will also be responsible to deliver and drive solutions to our customers.


  • Lead and Manage a team of Systems Support Engineers who are aligned and committed to delivering our product solutions to our global customers within the Lottery, Video and PlayDigital organizations
  • Working with the team also be able to deliver solutions to our customers through project and services deliveries
  • Create maximum value and high quality delivery of Infrastructure core and foundational products in addition to consistent delivery.
  • Accountable for delivering on the Infrastructure product vision and roadmap in line with the Technology Strategy.
  • Identify opportunities to increase utilization and adoption of products and features and work with Product Area Directors to implement adoption and advocacy plans.
  • Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
  • Establish cost saving strategies within team and look for resource efficiencies across the organization.
  • Directs the software systems development function, including the design, development, troubleshooting, and debugging of software programs for software enhancements and new products.
  • Oversees the development of software and software tools used for design, infrastructure, and platforms, including operating systems, compilers, routers, networks, utilities, and databases.
  • Determines hardware compatibility and/or hardware design.
  • Selects, develops, and evaluates personnel to ensure the efficient operation of the function.


  • Bachelor’s degree required.
  • 10+ years’ of relevant technology experience.
  • 5+ years of experience leading systems, client & cloud computing, servers, storage and security.
  • Comfortable with technologies and architectures of multiple areas of Infrastructure and public cloud services (AWS, Google Cloud, etc.).
  • Strong communication skills, both written and verbal skills.

Keys to Success

  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.


Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island