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Systems Support Engineer


Warsaw, MZ, PL, 00-807

Requisition ID:  5521

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Role Overview

We are looking for an Infrastructure Solution/Systems Support Engineer to configure and install all systems in relation to the support of external customers, development groups and internal delivery and product development groups. You will also provide technical support for the same and assist in the evaluation of new technologies, design, benchmarking, testing and implementation.


Due to our international structure, IGT provides you with a challenging multicultural environment where you can use your initiative and contribute to the realization of the company’s targets. IGT strongly believes in personal development and invests continually in training and coaching.



-    Systems setup from hardware and 3rd party software perspective including database and application servers
-    Configuration, deployment, support, maintenance, troubleshooting of implemented solutions utilizing: Red Hat Enterprise Linux, Red Hat Satellite, VMware, Windows Server
-    Automate tasks with available tools and scripting languages
-    Provide on call rotational mission-critical support
-    Aid in development and review of training materials for new and existing technology
-    Implement / manage change control procedures



-    Very good knowledge and experience of Linux operating system (Red Hat or CentOS preferred but not mandatory)
-    Proven experience with virtualized environments
-    Good knowledge and experience of ansible and puppet automation/configuration management tools


Advantageous knowledge

-    knowledge of IBM/Lenovo and Red Hat products and solutions
-    experience with CI/CD (Continuous Integration / Continuous Development) processes, workflows and implementations with use of the following: ansible, puppet, git, jenkins, nexus
-    experience with containers & containerization


Expected Role Behaviour

•    Drive results to achieve high-quality work results regardless of work complexity
•    Build collaborative relationships both internally and externally
•    Decision making to identify and understand situations; identify opportunities to proactively resolve
•    Personal energy to proactively address situations and adopt a positive approach; resilience in front of change and obstacles
•    Self-leadership to continuously learn and develop yourself
•    Foster innovation


Company Benefits


•    Challenging projects using cutting-edge technologies
•    Continuous professional growth
•    Excellent working conditions and Class-A office
•    Budget for learning, sport and other perks


Life at IGT


-    12,000 employees
-    Freedom and autonomy to work how you want to
-    Many employees been here at IGT for 10, 15, 20+ years
-    Market Leader in field
-    US$6B revenue
-    Lots of opportunity for development
-    Very good working conditions 
-    Informal work environment
-    Global Footprint
-    Continuously work with leading-edge Technology
-    IGT’s GameTouch™ 20 Wins Lottery Product of the Year at the International Gaming Awards (2019) 
-    We are IGT: 





IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit