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ISO Certification Coordinator


Warsaw, MZ, PL, 00-807

Requisition ID:  8501

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Core Responsibilities

  • Conducting and coordinating an internal ISO 20 000 audit 
  • Responsibility for the external ISO 20 000 audit 
  • Support with external audits of ISO 27 001 and WLA 
  • Management of the Continual Improvement, Incident and Problem Management
  • Conducting and participating in local and global projects 
  • Preparation and conducting of internal and external trainings for the EOC / ICTS team 
  • Monitoring and reporting of KPI values, Dashboards and more 
  • Updating and verification of documentation necessary for the proper management of processes 
  • Process modeling for new projects 


  • Minimum education: High degree.  
  • Minimum 3 years of work experience in IT support team, as an Process Owner or similar
  • Must be competent in key areas such as ITIL practices
  • Knowledge of ISO 20 000 and ISO 27 0001is a plus
  • Languages: Very good communication, written and spoken, in English
  • Other skills: must be flexible, autonomous, take initiatives, stress resistant, capable of prioritizing tasks & manage constant changes and multiple different tasks, able to work with remote teams  
  • Willingness to travel on a limited basis 

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit