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Business Systems Analyst


Warsaw, MZ, PL, 00-807

Requisition ID:  6571

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.


Your Role:
•    Creating project-specific requirements deliverables (Business requirement documents, Functional requirement documents, Use Cases) and managing them via change control process;
•    Working with developers to ensure requirement understanding and solution feasibility;
•    Working with testers to resolve business and functional requirements intent and resolve testing issues;
•    Work with Lottery customers to understand their business needs to translate to product configuration;
•    Identification and analysis of functional gaps for products based on customer feedback;
•    Leading or participating in requirements workshops with project stakeholders (both internal and external);
•    Identifying issues and risks related to requirements and devising mitigation strategies;
•    Playing the role of Subject Matter Expert for key products within the framework of large projects;
•    Conducting customer aftercare meetings to identify ongoing issues and ensure high long term customer satisfaction;
•    Organizing your workload to ensure all tasks and assignments are completed accurately and on time.


A successful Candidate:
•    Has several years of experience working on medium-large scale projects;
•    Demonstrates experience in collecting, documenting, assimilating, estimating and prioritizing requirements with business input;
•    Has a strong understanding of the various software development life cycles as well as business and system analysis techniques;
•    Is able to understand complex, interconnected IT systems;
•    Demonstrates an interest in technical solutions and willingness to learn complex systems;
•    Is able to build strong customer relationships;
•    Demonstrates strong facilitation skills;
•    Is a team player demonstrating strong interpersonal skills
•    Is energetic, customer focused and dedicated to their work;
•    Has strong organizational skills;
•    Is able to handle demanding deadlines and simultaneous projects;
•    Is able to work within a flexible hours (customer meetings in different time zones);
•    Has excellent written and verbal communication skills in English;
•    Ideally has experience in using JIRA and DOORS.


Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership



IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit