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Quality Assurance Specialist


Sydney, NSW, AU, 2115

Requisition ID:  5260

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Work Schedule

  • Monday - Thursday 7:00am – 3:30pm
  • Friday 7:00am – 1:00pm


An outstanding opportunity exists to join a global market leader and dominant force in the Australian gaming market.  IGT is the world leader in the design, development and manufacture of gaming products and systems.  IGT Australia provides a range of gaming products, systems and services to the Club, Hotel and Casino industries.

IGT is searching for an experienced Quality Assurance Specialist to join our Operations team in Ermington, NSW. In this role, the successful candidate will be responsible for performing inspections, checks testing and sampling procedures for product manufacturing processes.


As a QA Inspector, your responsibilities will include:

  • Investigate all product defects on production line
  • Report all product quality issues utilising quality issue reporting & resolution software (JIRA System).
  • Attend & contribute to JIRA fortnightly meetings with Reno Global Quality department
  • Develop & maintain monthly report on quality results
  • Manage the Quality Quarantine warehouse stock and provide recommendations
  • Actively reduce the level of rejected stock in Quality Quarantine via product improvements through JIRA
  • Liaise with internal departments & share Quality product information
  • Assist Engineering & Service Departments when required
  • Implement an effective traceability procedure for the repair of defective production components
  • Perform random inward good’s quality inspections
  • Maintain work instructions for production line for unique elements of Australian operation when required
  • Maintain & expand Quality library for APAC quality documentation
  • Assist production with equipment preventative maintenance & calibration requirements to comply with ISO9001 requirements
  • Maintain and update Hazard Materials register for Ermington site


The following experience and attributes are essential:


  • Relevant tertiary qualifications or equivalent experience.


Skills & Attributes

  • Demonstrated high level skills in the following areas: negotiation, communication, influencing, coaching, relationship management, business, strategic, project management skills.
  • Exposure or knowledge of internet-based reporting
  • Problem solving, root cause analysis (e.g., 5 Whys, 8D analysis).


  • Minimum 5-7 years’ experience in manufacturing environment
  • Knowledge in both hardware & electrical engineering.
  • Experience in ISO
  • ESD (Electro Static Discharge)
  • Lean philosophy principles (e.g., 8 Wastes; rework reduction; 5S; Kaizen; Poka Yoke).

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership





IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit