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Sr. Business Systems Analyst


Schenectady, NY, US, 12305

Requisition ID:  4546

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.


The Senior Business Analyst works as a core member of the team, determining customer requirements and leading the team to provide customer solutions. This position applies a systematic, disciplined, quantifiable approach to the design, development, implementation, operation and maintenance of software through requirements management. The Senior BA leads the team in synthesizing IGT, customer, and market requirements to support the assimilation and evolution of IGT products and services. The Senior BA provides guidance to the team throughout the project life cycle.

  • Provide leadership to business, technology and project management team members to ensure seamless integration of business requirements with system functionality throughout the project lifecycle
  • Demonstrate competence with System Development Life Cycle (SDLC), requirements management and other associated methodologies
  • Anticipate, elicit, analyze, understand, validate, coordinate, document and manage business and functional requirements associated with formalized project lifecycle
  • Document use cases
  • Lead groups in analyzing, designing and implementing solutions to business requirements
  • Support the implementation of large scale business systems and processes, and clearly articulate the related technical and data architecture concepts
  • Document, analyze and interpret complex business policies and processes
  • Identify and manage issues and risks related to requirements and devise strategies to address in a proactive manner
  • Manage change control for the full project requirement set after approval, so that change requests are logged, tracked, assessed, and implemented in a controlled and traceable manner.
  • Conduct independent research and synthesize findings
  • Supervise BA activities as required
  • Lead requirements workshops with project stakeholders
  • Perform gap analyses, analyze results, determine how to address gaps and verify recommendations with technical team members
  • Manage the business analysis effort related to the definition, documentation, design, development and implementation of large or technically complex systems or enhancements and their associated environments
  • Oversee creation or create project-specific Business Analysis Plan and update as required
  • Manage workload to ensure all tasks and assignments are completed accurately and on-time
  • Present information effectively to customers and respond in a timely accurate manner
  • Manage data via Requirements Management Tool(s) and perform traceability tasks
  • Assume additional responsibilities as required


Minimum Education:

  • BS or BA and 5-6 years’ experience, or Master’s, and 4+ years’ experience, or equivalent Additional Education/Training in a business functional area or equivalent.

Years of Experience:

  • 4 or more year's industry experience in a related field


  • Must be familiar with MS Office, MS Project and MS Visio.
  • Proficiency with a Requirements Management Tool (i.e., DOORS) is a plus
  • Excellent and effective communication skills with ability to lead customer interactions.
  • IGT Software Quality Assurance, IGT Software Engineer and/or IGT Operations background a plus
  • Knowledge of ES applications such as Retailer Services, Player Services, Performance Wizard, Sales Wizard, Retailer Wizard, OLPM GUI and IPS GUI a plus
  • Proficiency with JIRA problem tracking tool a plus


  • Use Case Development
  • Software Requirements Specification
  • Proficiency in System Development Lifecycle (SDLC) methodologies, extending to requirements definition, testing and implementation
  • Business Process Modeling
  • Software Requirements and Methodologies

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership






IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.


Nearest Major Market: Albany