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Dispatcher I

Location: 

Salem, OR, US, 97301

Requisition ID:  4573

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines and Lotteries to Interactive and Social Gaming. With operations in more than 100 countries and a team of over 12,000 employees, we deliver world-class gaming and lottery technology.

Responsibilities

 

Work Schedule Tuesday-Saturday 8am-5pm

The Product Telephone Support or Dispatcher supports the telephone "hotline" function. Directs telephone calls or written inquiries to appropriate personnel.

  • May answer non-technical questions regarding company products
  • Maintains log of incoming "hotline" calls
  • Data entry
  • Inventory reporting
  • Lottery Retailer support
  • Be able to work in a high call enviornment
  • Ability to dispatch work orders to field technicians 
  • Basic Excel Knowledge, be able to create simple spreadsheets 
  • Customer Service 

Qualifications

Education:

  • High School degree or equivalent; associates degree preferred.

Experience:

  • 1 year of related experience is required.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-MM1

 

 

In addition to a competitive benefits package, we offer generous time-off plans, a 401(k) Savings Plan with Company contributions, tuition reimbursement, on-site fitness center and cafeteria, and free identity theft insurance to name a few.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit www.igt.com.


Nearest Major Market: Salem