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Technical Writer II (Hybrid role in Reno, Nevada)


Reno, NV, US, 89521

Requisition ID:  13732

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit


Do you enjoy managing a variety of projects, and working as part of a collaborative team? If so, this is the opportunity for you!

Join IGT’s technology training and support’s team of technical writers and develop user guides and training guides for IGT gaming systems. In this unique position, you will collaborate with technical and design professionals, and be responsible for researching and analyzing information to write clear, concise documentation for systems end users. 

This is an excellent opportunity for an organized, process-driven individual who enjoys asking questions. Flexibility and a willingness to go above and beyond are a plus. Become a member of a well-respected, dynamic team that contributes directly to the profitability of our company!

Work Location
This position offers a flexible hybrid schedule at our Reno, Nevada location (approximately 50% in-office but could be less due to the needs of the business).


•    Bachelor’s degree or equivalent combination of education and experience
•    At least 3-5 years of experience in technical writing, or similar field
•    Able to effectively prioritize and execute multiple concurrent tasks of various size, complexity, and topics in a fast-paced environment
•    Must embrace working collaboratively and have excellent written and verbal communication skills
•    Proven analytical and problem-solving abilities with the ability to follow structured processes
•    Capable of quickly absorbing, retaining, and logically applying complex technical information
•    Self-motivated, highly organized individual with strong attention to detail
•    Aptitude for building strong relationships with internal and external customers while delivering the highest possible level of customer service
•    Capable of succeeding in a dynamic work environment where project scopes and standards may often change
•    Proficient using MS Office (Word, Excel, Outlook), MadCap Flare, basic graphics programs such as Snag It!, and internet savvy 

Preferred Qualifications
•    Experience with heavily researched, process driven writing projects
•    Receptive of constructive criticism by peers and internal customers with the intent of producing high quality products
•    Aptitude for making decisions quickly while applying critical thinking skills

Keys to Success

Deliver exceptional customer service and demonstrate business savvy.
Demonstrate accountability, transparency, and integrity in all you do.
Develop successful and collaborative business relationships across multiple studios and time zones.
Embrace change with courage and optimism. 


#LI #IGT #BelongWithIGT #belonging #Global #diversitymatters #careers

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $50,000 - $101,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.


Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit

Nearest Major Market: Reno
Nearest Secondary Market: Tahoe

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