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Entry-Level Video Surveillance Officer


Reno, NV, US, 89521

Requisition ID:  6009

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Your Future at Play. You'll have an opportunity to develop your skills in the following areas:

An individual contributor that maintains the physical security of personnel and property within local IGT facilities by enforcing all IGT security directives and regulations.

Trainee position under close supervision of a Security Officer ll or above.

  • The primary focus of the position is upon maintaining the security of personnel and property of the assigned facility
  • Observes facilities from a fixed post or by patrolling on foot
  • Monitors behavior and enforces security regulations
  • Identifies and reports violators as appropriate
  • Communicates security violations or other threats to physical security (fire, disorder, any emergency)
  • Prepares reports of all incidents involving criminal and security violations

Security Operation Center

  • Receives, reviews and troubleshoots level 1 security equipment failures under the supervision of a SO ll or above.
  • Monitors security officer current assignments
  • Ensures calls are resolved
  • Documents shift activity in the Daily Activity Log
  • Monitors access control, intrusion detection, fire alarm, video surveillance systems, and CCTV under supervision of a Level ll or above

Customer Service

  • Proactively maintains an environment that is safe and secure in appearance and in actuality
  • Provides professional and courteous service at all times
  • Attempts to diffuse or prevent dangerous or criminal activities whenever possible
  • Educates IGT employees regarding security policies and regulations
  • Assists IGT employees with issues relating to security (security escorts, providing directions, assisting with badging, etc.)

Assignment of Work

  • Work is subject to close supervisory oversight and review
  • Detailed instructions are given on new assignments
  • Follows established procedures on recurring assignments
  • Escalates all non-routine issues or problems to senior personnel for resolution

Ready to Play? Our players have skills in the following areas:

Knowledge/Skills/Experience - Preferred but not required

  • Has basic knowledge of:
    • Federal, state, local laws and ordinances
    • Security/law enforcement equipment
    • Security protective systems (fire alarms, building access, CCTV experience, etc.)
    • Associate's Degree/High School Diploma or equivalent
  • Has the following certifications - Preferred but not required
    • CPR certification
    • First Aid
    • AED
  • Availability to work any shift and overtime, if needed, with little or no advance notice.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership






IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit


Nearest Major Market: Reno
Nearest Secondary Market: Tahoe