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Product Owner (Instants Game Management)


Providence, RI, US, 02903

Requisition ID:  11735

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit


As a Product Owner in the Lottery Product Management team (Instants Game Management) you will be responsible for executing the product vision, strategy and roadmap for products in the Lottery instants game management area. Your contribution to the product vision and strategy is an essential component in how you will manage the roadmap and customer engagements, providing you with the ability to shape new features and help customers make the most of existing releases.

Reporting to the Product Manager for Instants Game Management you will be involved in working with our clients and engineering teams to own, shape and drive the products we create. You will have the autonomy to own and drive the release scoping and customer engagements for your assigned products. You will oversee the development of these products from start to finish, working to establish business requirements, identify new functionality and enhancements, manage the grooming of the feature backlog, establish release scope, as well as develop and prioritize themes, epics and stories to ensure work focuses on those with maximum value that are aligned with product strategy. 

Through collaborative relationships across the enterprise and engaging with our customers (internal and external) you will help IGT and Lotteries utilize the products in your portfolio to achieve their business goals and deliver the desired business outcomes. Working directly in customer implementation projects allows you to bring back to the R&D backlog potentialnew features and functions identified for your products.

We believe small, multi-disciplinary teams are most effective in delivering complex change. As such, we are looking for someone with a collaborative mindset who is happy to be flexible and take on different responsibilities over the lifetime of our products.

What you will be doing:

With focus on both Product Development (products to the shelf) and Product Adoption (withour Lottery customers), the Product Owner is the key role in bringing an outside-in perspective to our product roadmaps and vision. As a product owner you will:​

• Understand and help contribute to the product manager’s vision for the team’s products

• Lead customer engagements to understand and anticipate their needs and translate them into product requirements, arrange and conduct product demonstrations andworkshops

• Completely own your team's products, existing or new, in the scrum team, elaborating features into technical requirements, defining, managing, and overseeing delivery of the team backlog, acceptance testing of products to the shelf

• Oversee all stages of product creation (including design and development) by liaising closely with product engineering leaders who will manage the day-to-day engineering efforts

• Create customer-specific artifacts (e.g., Business Process Flows, Functional Specifications, Use Cases, Customer Requirements Documents, Configuration Questionnaires) 

• Cooperate with other stakeholders, such as Marketing, Legal and Security

• Provide guidance, and ongoing support for customers to drive product usage

What you bring with you

• Bachelor’s degree in an IT field or equivalent work experience, with at least 5 years of experience in a business systems analysis role or as a product owner, managing a complex product or feature within an enterprise

• A strong understanding of product management and software development methods(SDLC), applied concepts and tools in modern product management and product design

• The ability to solve complex challenges and convert them into structured solutions, which are actionable for both internal and external stakeholders

• Strong interpersonal, communication and collaboration skills

• Ability to influence without authority, working with team members who do not report into this role to get things done

• Strong project management, organizational and management skills, including ability to manage and prioritize multiple competing initiatives with aggressive multi-project schedule

• Ability to travel internationally (up to 15% of time)

• Ability to work across multiple time zones internationally

• A sound understanding of the technical aspects of a transaction processing product (such as a lottery transaction engine, a core banking system or a fintech) and its complexities is a strong plus





IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $58,100 - $113,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.


Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses .  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit

Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island