Slot Attendant II

Location:

NV Statewide, NV, US Las Vegas, NV, US, 89113 Las Vegas, NV, US, 89119

Requisition ID: 16178

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Position Summary

IGT Slot Attendants are responsible for creating an exceptional customer experience for Players at the Reno Airport Facility by ensuring customers receive timely and courteous service. This includes orienting players to game features and play rules, processing payouts, and keeping the machines clean and presentable. A Slot Attendant III must perform at an advanced level in all Slot Attendant II job functions. They must also be trained in the Vault, Drop & Count processes, and have the ability to perform in these roles as necessary.

Responsibilities

Attends to slot machines in the Reno-Tahoe Airport.
Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhances guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’ perception of luck.
Address customer needs as they arise including assistance with game functionality, answering game related questions and providing change or redeeming slot tickets.
Ensure that players are in compliance with Nevada gaming regulations including age limits and proximity rules relating to minors.
Proactively assist customers by continually searching for service lights and customers in need of service.
Keep assigned section in a neat, clean and orderly fashion, including but not limited to, pushing in unoccupied chairs, removing glasses and trash from the tops of machines.
Makes paper changes, clears bill jams, completes slot machine preventative maintenance, and responsible for minor machine repairs as necessary.
Handle and secure company-issued keys in compliance with departmental guidelines.
Validate/redeem tickets; or assist customers in locating and using the slot ticket redemption kiosk.

Qualifications

Must be at least 21 years of age

2 or more years cash handling experience, preferably in a gaming environment.

Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
Ability to work efficiently, independently and cohesively, consistently producing quality results.
Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
Ability to read and understand all policies and procedures.
Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
Must be able to complete standard forms and reports.

Must be able to obtain a Nevada Gaming Registration.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-RG1

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $32,677,096 - $58,926. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.