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Senior Manager, Human Resources


Moncton, CA, E1H 2R6

Requisition ID:  11284

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit

Short Description

The Sr Manager, People Partner (HR) is a high energy, innovative and influencer individual responsible for leading, developing and driving the execution of IGT’s people strategy to ensure business success in Canada. Will support directly all employees from different business units and segments to align people and organizational strategies to business strategies and objectives while applying the appropriate level of confidentiality. Is a strategic advisor to their clients, drive the understanding and adoption of HR programs and policies in partnership with our P&T (People & Transformation) Centers of Excellence (COEs). She/he is expected to excel in the core pillars of our P&T profile, which include:

  • Strategic Collaborator - encourage clients to continuously question and re-evaluate options through the decision-making process and ensures the business has the right talent at the right time in the right role.  
  • Courageous Influencer - has the expertise, trust and credibility to proactively influence the business including all leaders, managers and employees.  When appropriate they champion novel approaches and push back when decisions are not in the best interest of IGT.  They are courageous and show no fear when making decisions that are the best for IGT.
  • People Process Champion - has the functional expertise to drive the employee lifecycle and enhance the employee experience by leveraging IGT people processes, programs and policies to identify, hire, develop and retain the best talent. 
  • Transformation Catalyst - co-leads the transformation of IGT with their respective business leader.  They help to define the needed change, align the leaders and teams around the change and assess progress and course correct as necessary.  They are viewed as the change catalysts on the team. Strive for continuous advancement and aim to align our organization with best industry practices
  • Employee Advocate - acts as the voice of the employee in all IGT business decisions.  They provide the conscience in all business-related decisions to ensure employees are considered in the decision and what the potential consequences and impact to employees post decision might be.


Report directly to the Vice President P&T Global Gaming, this individual will:

  • Partner closely with leaders and employees to establish credibility as a trusted advisor to influence and support key strategic and operational decisions
  • Provide proactive and support for organizational planning and development initiatives that align the human resources agenda in support of business strategies and initiatives by ensuring we create a fair and inclusive culture that values unity, diversity, and belonging in our people, players, customers, and communities.
  • Collaborate closely with our colleagues to understand our longer-term operating model, advise on strategic changes, and understand talent across the organization
  • Understand market forces and business strategy, and translate those requirements to talent-related requirements
  • Facilitate career management, development, performance, succession planning conversations
  • Execute structured relationship management cadence to maintain relationships and communication channels
  • Mitigate risk by ensuring appropriate escalation / investigation of performance, conduct and other ER related matters
  • Work closely with Managers and employees to promote and increase employee engagement to enable a high-performing workforce to contribute to the company's strategic growth 
  • Support clients' coverage and identify emerging talent issues before they impact the clients strategy fulfillment
  • Leverage employee feedback and/or interviews to maintain or build awareness of covered population, issues and challenges
  • Leverage COE teams as relevant to support the country
  • Ensure adherence to applicable employment legislation for the different provinces in which we operate.
  • Represent IGT values and implement initiatives and programs to support organizational culture
  • Support HR initiatives across calendar year and keep the line up to date on forthcoming initiatives


  • At least  10 years of progressive HR Business Partner experience with proven experience in matrix organizations. 
  • Experience leading projects, managing change and helping to foster/create a collaborative working environment
  • Experience designing, building and implementing HR functional programs, policies, tools and procedures
  • Ability to managing multiple priorities & projects through successful delivery and implementation 
  • Proven success in working in a fast-paced growing business environment


Preferred Qualifications:

  • HR Generalist, with strong ability to partner with multiple HR functional areas like compensation, learning & development, mobility, employee relations, desired with a mix of operational, strategic and systems thinking experience
  • Active affiliation with appropriate Human Resources networks, organizations and ongoing community involvement
  • Experience working with a service delivery model that includes shared services
  • Bachelor's degree or equivalent in Human Resources, Business, Management, Organization Development or related field
  • CHRP would be considered an asset.
  • Demonstrated success working in a fast paced, matrix environment, with a track record of accomplishments with measurable business impact. 
  • Ability to quickly learn new skills, systems and procedures – adaptable.
  • Experience with change management practices and organizational design and development.
  • Full knowledge of legal implications of the employment relationship.
  • Excellent interpersonal, communications and presentation skills. Ability to establish and sustain relationships at all levels of the organization.
  • Strong organizational skills, flexibility, and ability to handle stressful situations calmly.
  • Demonstrated ability to juggle multiple priorities and meet time-sensitive deadlines with ease; excellent project management skills.
  • Must be self-motivated and able to work both independently and as a team member.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership




IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit